Web and Digital Experience Intern (Spring 2027)

University of Oklahoma•Norman, OK

About The Position

The Dodge Family College of Arts & Sciences at the University of Oklahoma is hiring two Web and Digital Experience Interns for a full year, January through December 2027, including summer. Each intern serves as the web contact for departments in two of the college's four academic divisions and helps build and maintain the DFCAS Digital Resource Hub in SharePoint. The interns report to the DFCAS Director of IT and work alongside the college's AI and Digital Literacy interns. The internship can be used for course credit through CAS 4630; 180 hours per semester is equivalent to 3 credit hours. Students pursuing course credit should contact their department chair early. Programming expertise is not required. Interns complete Modern Campus CMS training through OU Marketing and Communications before receiving editor access.

Requirements

Be enrolled full-time as an undergraduate student in good standing in the Dodge Family College of Arts & Sciences at the University of Oklahoma for Spring 2027 and Fall 2027, and work through Summer 2027; hiring is contingent upon verification of current student status.
Speak, read, and write clear, concise English.
Be highly organized and able to manage requests from several departments and meet deadlines.
Be detail-oriented regarding accuracy of content, data, and visual presentation.
Respond and communicate promptly, and follow through without reminders.
Provide patient, respectful support to faculty and staff with different levels of comfort with technology.
Work collaboratively within a small team.
Submit a resume and current OU class schedule for Spring 2027.

Nice To Haves

Experience with a CMS or website builder, such as Modern Campus/OU Campus, WordPress, Squarespace, Wix, or similar.
Understanding of layout, visual hierarchy, whitespace, typography, and how people move through a website.
Familiarity with web accessibility standards (WCAG) and mobile-responsive design.
Experience with design tools such as Canva, Adobe Express, Figma, or Photoshop.
Experience with SharePoint or Microsoft 365.
Basic knowledge of HTML and CSS.
Familiarity with OU brand guidelines or other institutional brand standards.
Prior experience creating or maintaining a website, including personally or for a student organization.
Prior customer service or student-facing work experience.
Interest in earning course credit through CAS 4630.
Majors in the arts, humanities, or interpretive social sciences are preferred, though students from any DFCAS major are welcome.

Responsibilities

Complete OU Marketing and Communications' Modern Campus (OU Campus) CMS training before receiving editor access.
Update and maintain content across assigned department websites, including news, events, faculty and staff profiles, program and course pages, and announcements.
Coordinate with department staff to gather updates and publish content accurately and on time.
Ensure published content follows OU brand guidelines for color palette, typography, and images.
Work alongside department student web staff where applicable.
Audit assigned department websites for outdated content, broken links, navigation problems, and page hierarchy.
Write plain-language audit findings and ranked lists of fixes for each department, then carry out the fixes.
Rebuild selected pages to help visitors find key information in fewer clicks, documenting changes before and after.
Design department-page visual assets, such as banners, headers, and featured graphics, within OU brand standards.
Check pages against WCAG 2.1 AA accessibility standards, including alt text, heading structure, color contrast, link text, tables, and posted PDFs.
Fix accessibility issues in the CMS and document issues requiring department action.
Ensure maintained pages display and work correctly on mobile devices.
Build and maintain the DFCAS Digital Resource Hub's structure, page templates, and navigation in SharePoint.
Organize hub content by audience: faculty, staff, and material that can be shared with students.
Publish and update content supplied by the DFCAS AI and Digital Literacy interns.
Serve as the web contact for departments in the assigned divisions; answer questions, guide staff through updates, and respond promptly to requests.
Write short how-to guides to help departments keep their sites current.
Track assigned work in Microsoft Planner and maintain a log of published changes.
Attend a weekly team meeting and a weekly supervisor check-in.
Build a professional portfolio of completed work across the year.
Use the summer to complete larger page rebuilds and prepare department sites for the fall semester.
Present the year's work to the DFCAS Dean's office in December 2027.
For students taking CAS 4630, complete hour logs, self-evaluations, and a final paper as required by the course.