Wealth Relationship Manager | Jamaica/Hillside

Citi • New York, NY

2d • $88,400 - $132,600

About The Position

The Wealth Relationship Manager is a seasoned professional role within Private Client Coverage and Financial Planning Services. The position applies in-depth disciplinary and industry knowledge to develop techniques and improve processes and workflows. It requires understanding how areas integrate within the sub-function and contributing to the objectives of the function and business. The role evaluates moderately complex, variable issues, weighs alternatives, and uses analytical skills to prioritize and validate information from multiple sources. Strong communication and diplomacy skills are required. The position may assume formal or informal leadership responsibilities, coach and train new recruits, and influence decisions through advice, counsel, and services. The work and performance of teams in the area are directly affected by this role.

The manager builds and deepens relationships with affluent and high-net-worth clients, identifies their financial needs, and provides holistic solutions using financial planning, products, services, and tools. The role develops client relationships through regular engagement, referrals, client events, and proactive acquisition and follow-up. It also ensures regulatory, compliance, KYC, and AML procedures are followed. The employee must register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and comply with related registration, renewal, and consumer disclosure requirements.

The role is based in Queens, New York, and is full-time. The listed salary range is $88,400 to $132,600. Citi may also provide eligible employees with incentive and retention awards and offers benefits that may include medical, dental, and vision coverage; a 401(k); insurance; wellness programs; paid time off; and paid holidays. Offerings may vary by jurisdiction, job level, and hire date.

Requirements

• 5–8 years of experience.
• Strong analytical and financial skills.
• Strong verbal and written communication skills.
• Organized, with strong attention to detail.
• Self-starter, problem solver, and goal-oriented team player able to work without direction.
• Current U.S. FINRA registrations: SIE, Series 6, 63, and 65, or Series 7 and 66, or equivalent.
• Must meet all U.S. FINRA registration requirements within 150 days of starting in the role.
• Insurance Group 1 required.
• Must meet all Insurance Group 1 requirements within 150 days of starting in the role.
• Must register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and obtain a unique identifier before referring interested clients to Citibank for mortgage needs; must maintain and renew registration annually, update information promptly, and provide the identifier to consumers as required.
• Bachelor's/University degree or equivalent experience.

Nice To Haves

• Knowledge of Microsoft Office, including Excel, Outlook, and Word.
• Experience using Money Guide Pro, NaviPlan Select, or similar financial planning software.
• Basic understanding of investment and financial planning strategies.

Responsibilities

• Identify, build, and deepen relationships with affluent and high-net-worth clients to gain incremental wallet share through financial planning, discovery, and profiling.
• Anticipate clients' complex financial needs and offer solutions through a range of products, services, and tools based on client profiling.
• Recognize clients' banking, credit, and investment needs and goals, working with product specialists to provide holistic financial solutions.
• Provide regular value-added client engagement, including high-touch face-to-face meetings at clients' preferred locations, consistent communication, and access to seminars.
• Use referral opportunities to grow the client portfolio.
• Proactively source, acquire, and expand high-value customer relationships by maximizing sales and service opportunities.
• Refer opportunities to segment partners, including lending consultants, financial advisors, small business partners, and relationship managers, as appropriate.
• Organize client events to enhance client relationships.
• Acquire new clients by converting referral leads.
• Manage client follow-up and comply with regulatory and compliance operating procedures.
• Ensure KYC/AML and other compliance requirements are followed.
• Partner with branch team members to ensure clients have a positive in-branch experience.
• Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
• Coach and train new recruits and contribute to team leadership as needed.
• Register and maintain mortgage loan originator registration with the Nationwide Mortgage Licensing System and Registry, update registration information, and provide the required unique identifier to consumers.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including planned vacation and unplanned sick leave
• Paid holidays
• Potential discretionary and formulaic incentive and retention awards for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior