Wealth Relationship Officer

HSBC Global Services Limited•Houston, TX

About The Position

The Wealth Relationship Officer is a securities-licensed role supporting Wealth Relationship Managers (WRMs) and registered securities representatives across banking and wealth servicing activities. The position serves as a key client contact, follows through on requests and documentation, and takes on process and administrative work to increase WRMs’ client-facing capacity while maintaining service quality. Responsibilities include handling client inquiries, entering trade orders, and opening accounts under the direction of a registered representative. The role does not provide securities recommendations to clients. The officer supports sales activity and banking services for assigned client portfolios, coordinates with internal support functions, and helps ensure client requests and purchase-process requirements are completed accurately and efficiently. HSBC describes a welcoming and inclusive work environment and offers professional development opportunities and a competitive pay and benefits package.

Requirements

FINRA Series 7 and Series 63 licenses are required.
Experience in financial services or banking.
Knowledge of brokerage products and services and the operations and regulations supporting their delivery.
Knowledge of Anti-Money Laundering and relevant U.S. regulatory governance.
Experience with relationship management systems such as CRM and RM platforms.
Understanding of core products, including the Premier proposition and retail and wealth product processes.

Nice To Haves

SIE license.
Life and Health insurance licenses.
Willingness to be sponsored for SIE or Life and Health insurance licensing.

Responsibilities

Provide high-quality sales support to an individual or team of Wealth Relationship Managers.
Reduce process and administrative workload for WRMs, increasing their availability for client meetings and higher-value activity.
Support WRMs with the banking portions of their assigned client portfolios.
Manage day-to-day client contact and servicing, including answering calls when the WRM is absent and resolving transactional inquiries.
Facilitate hand-offs to appropriate channels to meet client needs.
Prepare and complete sales documents, enter data, and generate reports to support licensed sales activity.
Liaise with internal support functions to progress client purchase-process requirements through completion.
Enter client trade orders and open new client accounts under the direction of a registered securities representative.
Follow local and Group compliance regulations and appropriate operational procedures.