Wealth Relationship Manager IV

Eastern Bank

About The Position

Cambridge Trust, a division of Eastern Bank, is hiring a highly experienced Wealth Relationship Manager based in Saugus, Massachusetts. The role acquires and develops high-net-worth personal and commercial relationships and connects clients with the Bank’s financial services, including banking, residential and commercial lending, cash management, and wealth management. It oversees the general administration of client relationships and manages the administrative aspects of a portfolio of Wealth Management accounts. The Wealth Relationship Manager provides objective, comprehensive, needs-based advice to help clients build and preserve wealth and transfer it to future generations. The role advises clients and prospects on available financial services, manages account opening through closing, supports accurate client setup and account records, and develops referral relationships. It also collaborates with other Bank business lines and supports the development of team members; direct supervision of Client Service Associates and/or Senior Client Service Associates may be part of the role.

Requirements

At least 10 years of experience in financial services.
At least 10 years of experience working with high-net-worth individuals and families, privately held businesses, private partnerships, and nonprofit organizations.
Strong business development, marketing, and client service skills.
Strong analytical, time-management, and decision-making skills.
Ability to build relationships with centers of influence, potential clients, and referral sources.
Effective problem-resolution skills.
Excellent verbal and written communication skills, including business-letter and email writing.
Strong computer skills, including Excel, PowerPoint, and Word.
Ability to prioritize, manage a variety of tasks, and interact with staff at all levels.
Attention to detail.

Nice To Haves

Certified Financial Planner (CFP) designation.
Bachelor’s degree in business, finance, or a related field.

Responsibilities

Identify and develop new clients, building relationships with the goal of providing Wealth Management solutions.
Provide clients with objective, comprehensive, needs-based advice for building and preserving wealth and transferring it to future generations.
Maintain awareness of clients’ goals, income, and spending to manage relationships.
Proactively advise and consult with clients and prospects about Eastern Bank and Cambridge Trust financial services.
Manage assigned client relationships, including all aspects of opening, administering, and closing client accounts.
Oversee new-client portfolio setup in the trust accounting system to ensure accurate mailings, tax reports, statements, and account information.
Develop and maintain a strong centers-of-influence network to generate referrals and potential clients.
Engage with other Bank business lines to serve clients’ financial needs.
Participate in required annual Administrative Reviews of accounts.
Provide expertise, guidance, and skill-development support to team members.
May directly supervise Client Service Associates and/or Senior Client Service Associates.