Wealth Management Specialist

Bank of America • Dallas, TX

1d

About The Position

Merrill Wealth Management provides wealth management and investment products and services to individuals, companies, and institutions, including goals-based planning for retirement, education, legacy, and other life goals. Its advisory teams combine Merrill investment insights with the banking convenience of Bank of America. Merrill describes its culture as in-office, with role-specific flexibility, and emphasizes transparency, diversity, and inclusion.

Wealth Management Specialists perform specialized functions across a Financial Advisor team, which may include Business Management, Business Development, Wealth Planning, Investment Management, or Relationship Management. They provide quality client service and efficient operations support, and may advise and train less experienced team members. They handle complex situations requiring analysis and evaluation, escalate or solve problems, and exercise judgment within generally defined practices and policies. The role requires working knowledge of the Merrill Lynch Wealth Management business and the assigned team functions.

The position is listed as 1st shift, with 37.5 hours per week. Employees currently working from home may apply, but selected candidates may be required to work onsite under the workplace excellence policy.

Requirements

• Either Series 7 and 66 licenses, or Series 7, 63, and 65 licenses.
• Obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) supported.
• SAFE Act Registration.
• Maintain a Form ADV-2B, which provides clients with details about the individual's experience and educational background, along with other SEC-governed requirements.
• Obtain and/or maintain at least one firm-approved designation.
• Demonstrated expertise and impact in at least two of these functions: Wealth Planning, Investment Management, Business Development, Business Management, and Relationship Management.
• Strong communication skills and an understanding of how to deliver a strong overall client experience.
• Thorough knowledge and understanding of Wealth Management products and services.
• Detail-oriented, with strong organizational skills and the ability to manage multiple tasks and priorities at once.
• Strong partnership and relationship-management skills, including the ability to work across functional areas and organizational lines and levels.
• Ability to influence others and communicate and collaborate to make sound decisions without direct authority.
• Analytical skills to identify trends, root causes, and effects, and implement improved processes to increase growth and mitigate risk.
• Ability to identify client needs and concerns and articulate an appropriate approach to align solutions with goals and support responsible growth.
• High school diploma, GED, secondary school credential, or equivalent.

Responsibilities

• Resolve client issues and analyze data to address risk issues and trends while providing quality client service and operations support.
• Escalate issues and resolve complex inquiries, requests, and problems related to client concerns.
• Document client interactions and provide team members with time-sensitive updates.
• Attend client review meetings, capture notes, document them in Salesforce, and track actions and activities to support high-quality client service.
• Provide advice and assist with training for team members.
• Perform specialized team functions such as Business Management, Business Development, Wealth Planning, Investment Management, or Relationship Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED