Wealth Firm Operations Specialist II

Trustmark Bank•Jackson, MS

4d•Onsite

About The Position

The responsibility of this position includes supporting Wealth Firm Operations across multiple functions while developing subject matter knowledge within assigned operational areas. Daily work may rotate among the department’s sub‑units to build broad operational expertise. This position provides exposure to core Firm Operations processes and supports the development of a long‑term career path within the function.

Requirements

High School Diploma or GED and 8 or more years of experience in financial services industry OR High School Diploma or GED and 4 years of experience in a similarly situated wealth management operations department OR Associate's Degree in a business-related field plus 3 years of experience in a role pertaining to financial operations, particularly cash control in a financial institution OR Bachelor's Degree in business-related field plus 1 year of experience in a role pertaining to financial operations, or securities industry related business
Shows aptitude for attention to detail and accuracy in handling financial data
Ability to adapt quickly to shifting priorities and tasks
Effective communication skills for liaising with internal teams and external partners
Solid understanding of more than one subunit of wealth management firm operations
Proven ability to adapt quickly to shifting priorities and tasks while maintaining strong attention to detail and accuracy
Advanced knowledge of Microsoft Excel, reporting tools, and core operations systems

Responsibilities

Assist with trade settlement, cash movement, and reconciliation processes.
Monitor the daily transaction flows to ensure accuracy, completeness, and timeliness.
Support account opening, maintenance, and closure activities in accordance with operational requirements.
Maintain client and account records within internal systems to ensure data accuracy and integrity.
Perform data entry, validation, and quality control checks to comply with firm standards.
Generate operational reports and dashboards for management review and process monitoring.
Provide back-office support to advisors and relationship managers by resolving operational inquiries.
Coordinate with custodians, banks, and counterparties to resolve processing issues.
Serve as a floater to support multiple operational sub-units during absences or peak workload periods.
Learn multiple operational functions to ensure broad transactional coverage capability.
Routinely make decisions or approves transactions within the role’s designated authority.
Ability to use advanced subject matter knowledge and skillset to shift between two or more subunits in Firm Operations seamlessly.
Associates are expected to perform all additional duties as assigned.