Wealth Associate

Fidelity Canada • Vancouver, BC

3d • Hybrid

About The Position

The Wealth Associate is responsible for advisor support, client on-boarding, sales support and administration. The successful candidate must have a strong background in portfolio administration and operations. In this role, the Wealth Associate will play a crucial part in managing client onboarding process. As a Wealth Associate, you will oversee various tasks from Fidelity Head Office and clients, while also incorporating responsibilities listed below.

Requirements

• Strong industry, product, and wealth management procedures knowledge
• Exceptional writing, interpersonal and client service skills
• Detail-oriented with superior organizational skills and the ability to prioritize tasks
• Team player with the ability to collaborate with cross-functional teams
• Understanding of regulatory requirements applicable to clients, including KYC/AML regulations
• Ability to work in a fast-paced, evolving environment crossing multiple channels and/or workstreams
• Enjoys wearing many hats, rolling up sleeves and getting things done
• Bilingual in English and French
• Completion of a University degree in Business, Commerce, Finance or related field or equivalent work experience
• 2-3 years of relevant experience in the wealth management operations space
• Strong financial planning experience and Salesforce experience/familiarity with Portfolio Management Tools
• Currently licensed as IR or RR and must have Canadian Securities Course (CSC)& Conduct & Practice Handbook (CPH)

Responsibilities

• Work collaboratively with the Advisor to satisfy client needs in a timely, responsive manner
• Prepare and present reports and recommendations to clients based on Advisors direction
• Prepare and process client documentation, including account applications, forms, prospect letters and other related paperwork using digital tools
• Coordinate and track client onboarding and account opening processes, ensuring accuracy and compliance with regulatory requirements.
• Follow up with clients on missing or incomplete documentation
• Support Advisors, by executing investment instructions and/or account changes.
• Proactively identify and implement strategies to address client needs
• Build and maintain accurate prospect and client records in CRM system
• Prepare and customize client portfolio reports, presentation materials, proposals and meeting agendas and other materials supporting client meetings
• Actively support the implementation of client wealth strategies through detailed and accurate management of portfolio administration tasks and activities
• Respond to client inquiries in a timely, responsive, and professional manner, including executing on client cash management requests
• Liaise with the custodian on day-to-day operational matters - Account opening, Transfer initiation and monitoring and perform daily reconciliation duties
• Manage and coordinate the onboarding process for a new advisor, sometimes with several hundred new clients at the same time
• Stay updated on industry trends, regulations, and best practices related to financial advisory services to provide input on marketing and client service campaigns
• Collaborate with internal and external stakeholders, such as operations, compliance, custody and marketing, to ensure seamless client service delivery

Benefits

• Competitive annual range of $79,000 to 90,000, based on your experience and qualifications.
• RRSP contribution after 6 months of employment, with no employee matching required.
• Flexible working arrangements - 100% remote, hybrid, and in office options
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree