Wealth Associate

SouthState Bank•Charleston, SC

1d•Onsite

About The Position

The Wealth Associate is responsible for supporting Wealth Advisors who manage a book of fiduciary relationships to meet client expectations through the delivery of fiduciary, investment, and depository products. They serve as an additional point of contact to clients and/or as a backup Wealth Advisor. Performs servicing and account maintenance activities, which are primarily trust-related that include SEI transactions, deposits, and transfers.

Requirements

College Degree or equivalent personal trust experience
Minimum of three years personal trust experience
PC proficiency
demonstrated strong communication skills, both oral and written
strong math aptitude

Nice To Haves

Participates in Estate Planning/Fiduciary training courses/seminars.

Responsibilities

Ensures compliance with all bank policies and procedures as well as state, federal, and regulatory requirements.
Assists the Wealth Advisor(s) in performing administrative functions, including distributions, account maintenance, ticklers, regulatory reporting, and compliance, etc.
Supports the Wealth Advisor(s) with the day-to-day duties and intricacies of account relationships that include: account opening/closing, account additions, financial transactions, questions and complaints, asset/cash monitoring, fee processing, etc.
Assists in risk management.
Understands and follows the fiduciary terms of agreement (s).
Obtains and maintains current fiduciary information and other critical information necessary to successfully manage relationships.
Assists the Wealth Advisor(s) with estate settlement.
Maintains knowledge of client relationships.
Identifies problems and resolves them effectively and in a timely manner.
Ensures problem resolution is performed, especially with the client if necessary.
Involves the Wealth Advisor when necessary.
Ensures day-to-day fulfillment of client needs to maintain/increase client retention.
Initiates client contact to provide proactive, value-added client service.