Wealth Associate, Senior

Alerus•Fargo, ND

About The Position

Senior Wealth Associates support Wealth Advisors in enhancing existing client relationships and developing new business opportunities. As part of a team of wealth experts, they help clients select Alerus products and services that support their financial wellness goals, and ensure selected services are fulfilled seamlessly. The role includes client onboarding and communication, account administration and maintenance, regulatory documentation and compliance, and collaboration with advisors and specialists. It also includes mentoring Wealth Associates.

Requirements

  • Bachelor's degree in business, finance, or a related field, or equivalent work experience.
  • 5–7 years of experience in financial services and CRM.
  • Strong organizational, time-management, and problem-solving skills, with the ability to multitask.
  • Self-motivated and team-oriented, with a passion for improving clients' financial wellness and the ability to remain professional under stress.
  • Demonstrated client-service abilities and strong verbal and written communication skills.

Responsibilities

  • Facilitate new-client onboarding, ensuring required documentation is complete and service expectations are set.
  • Collaborate with wealth advisors, product specialists, and other team members to meet client needs and financial goals.
  • Respond promptly and effectively to client inquiries, document interactions in the CRM, and keep advisors informed of updates.
  • Collect and retain client documentation in compliance with company policies and regulatory requirements.
  • Handle day-to-day transactions, including deposits, distributions, transfers, and account maintenance, accurately.
  • Review accounts regularly for compliance, overdrafts, and maintenance needs, and take appropriate action.
  • Maintain a general understanding of basic financial planning concepts, including depository products, investments, lending, income and estate tax planning, IRAs, insurance protection planning, charitable planning, and liquidity planning.
  • Mentor Wealth Associates to support their knowledge and skills development.

Benefits

  • Competitive compensation, including base salary and bonus and/or incentive opportunities.
  • Medical, dental, vision, life, and long-term disability insurance.
  • 401(k) and ESOP for retirement savings.
  • Flexible time off and company-paid holidays.
  • Parental and bereavement leave.
  • Learning and development resources for personal and professional career development, and advancement opportunities.
  • Access to financial experts, financial wellness tools, and discounts on Alerus products and services.
  • Paid volunteer time and a company donation match opportunity.
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