We-Ko-Pa Casino - Blackjack P/T

Fort McDowell Golf Club•Fort McDowell, AZ

About The Position

The WCR Blackjack Dealer works in the WCR Table Games department and reports to the WCR Blackjack Supervisor. The position provides guests with a memorable experience while protecting casino assets, following Table Games standard operating procedures, and demonstrating the We-Ko-Pa Way. The dealer promptly, courteously, and accurately deals assigned games, exchanges gaming chips for currency, and follows detailed procedures for opening and closing games. The role requires maintaining speed, accuracy, and courtesy with guests.

Requirements

  • High school diploma or GED.
  • Ability to handle verbal and behavioral conflicts and remain diplomatic during disagreements with patrons.
  • Strong analytical and calculation accuracy.
  • Ability to deal for lengthy periods, with significant periods between breaks.
  • Ability to lift more than 50 pounds and push or pull 100 pounds.
  • Pass a pre-employment drug test.
  • Obtain and maintain a State/Tribal License, including an extensive background and fingerprint check.

Nice To Haves

  • One year of dealing experience is preferred.
  • Qualified applicants who are members of federally recognized Indian tribes may receive preference; applicants seeking Indian Preference must submit a Certificate of Indian Blood (CIB) with their application.

Responsibilities

  • Provide exceptional service to internal and external guests in accordance with the We-Ko-Pa Way and Casino Resort service standards, including greeting guests, using their names, and thanking them.
  • Deal assigned games promptly, courteously, and accurately while following Table Games standard operating procedures.
  • Exchange gaming chips for currency accurately.
  • Follow detailed procedures for opening and closing games.
  • Handle verbal and behavioral conflicts, remaining diplomatic during disagreements with patrons.
  • Maintain analytical and calculation accuracy during repetitive duties.
  • Observe players to protect game integrity, promote positive patron relations, assist players with rules of play, and ensure compliance with regulations, policies, and procedures.
  • Deal for lengthy periods, including significant periods between breaks.
  • Report problems or suspicious activity at gaming tables to the Supervisor.
  • Learn and maintain a thorough understanding of relevant policies, procedures, and government regulations, including the U.S. Treasury Bank Secrecy Act requirements relating to Title 31 and suspicious activity reports about casino activity.
  • Maintain dependable attendance, with extremely infrequent absences or lateness.
  • Work varying hours and days as needed, including holidays and special event days.
  • Perform other related duties as required.
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