Wave Planner

Americold • Rochelle, IL

1d • Onsite

About The Position

The Wave Planner is responsible for allocating orders, releasing work to the warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels. This role involves resolving order product shortages, managing order cuts, and communicating with customers. The planner will release work to the work queue to maximize interleaving, productivity, and carrier turn times, and will prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors. Ensuring the dock office utilizes inbound and outbound dock optimization functionality for each receipt and order is also a key responsibility. The role includes running and reviewing labor reports, updating base priorities, LTO home work zone assignments, product code velocity zone assignments, and optimal pick locations with management. Active participation in continuous improvement projects and safety programs, along with evaluating and recommending system changes, is expected. The Wave Planner will also troubleshoot and correct systems problems, and train users on relevant systems. Attendance and adherence to the assigned shift are mandatory.

Requirements

• High school diploma or general education degree (GED) preferred, or at least one year related work experience.

Nice To Haves

• Ability to work in fast-paced, deadline-oriented environment.
• Good customer service skills
• Proficiency with basic PC software and Americold systems
• Ability to communicate effectively with variety of individuals
• Ability to pay close attention to detail.
• Strong communication skills.
• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
• Knowledge of Warehouse Management Systems.
• Knowledge of Microsoft Office Suite.
• Desktop computers.

Responsibilities

• Resolve order product shortages
• Manage order cuts and communicate to customers
• Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times
• Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors
• Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order
• Run labor reports and review with Dock Supervisors and Office Manager
• Review/update base priorities weekly to reduce manual priority changes in the work queue
• Review/update LTO home work zone assignments along with Operations Manager
• Review/Update product code velocity zone assignments along with Operations Manager
• Review/update optimal static and dynamic pick locations along with Operations Manager
• Actively participate in continuous improvement projects and safety programs
• Continually evaluate effectiveness of systems and recommend changes where appropriate
• Troubleshoot and correct systems problems
• Train all levels of users on relevant systems
• Follow attendance policy, show up for work on time and ready to work assigned shift.
• Other duties as requested

Benefits

• Best-in-class benefit programs
• Offerings meet the needs of their health and financial well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees