Wave Planner

Americold•Burley, ID

2d•Onsite

About The Position

Responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels. This role involves resolving order product shortages, managing order cuts, and communicating with customers. The Wave Planner will release work to the work queue to maximize interleaving, productivity, and carrier turn times, while also prioritizing individual Lift Truck Operator (LTO) tasks and dock supervisor tasks. Ensuring the dock office utilizes inbound and outbound dock optimization functionality for each receipt and order is crucial. The role also includes running and reviewing labor reports, updating base priorities, LTO home work zone assignments, product code velocity zone assignments, and optimal pick locations with management. Active participation in continuous improvement projects and safety programs is expected, along with evaluating system effectiveness and recommending changes. Troubleshooting and correcting systems problems, and training users on relevant systems are also key responsibilities. The position requires adherence to the attendance policy, showing up on time for the assigned shift, and performing other duties as requested.

Requirements

High school diploma or general education degree (GED) preferred, or at least one year related work experience.

Nice To Haves

Ability to work in fast-paced, deadline-oriented environment.
Good customer service skills
Proficiency with basic PC software and Americold systems
Ability to communicate effectively with variety of individuals
Ability to pay close attention to detail.
Strong communication skills.
Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
Knowledge of Warehouse Management Systems.
Knowledge of Microsoft Office Suite.
Desktop computers.

Responsibilities

Resolve order product shortages
Manage order cuts and communicate to customers
Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times
Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors
Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order
Run labor reports and review with Dock Supervisors and Office Manager
Review/update base priorities weekly to reduce manual priority changes in the work queue
Review/update LTO home work zone assignments along with Operations Manager
Review/Update product code velocity zone assignments along with Operations Manager
Review/update optimal static and dynamic pick locations along with Operations Manager
Actively participate in continuous improvement projects and safety programs
Continually evaluate effectiveness of systems and recommend changes where appropriate
Troubleshoot and correct systems problems
Train all levels of users on relevant systems
Follow attendance policy, show up for work on time and ready to work assigned shift.