Wave Planner

Americold•Brighton, CO

2h•Onsite

About The Position

This role is responsible for allocating orders, releasing work to the warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels. The Wave Planner will resolve order product shortages, manage order cuts, and communicate with customers. They will release work to the work queue to maximize interleaving, productivity, and carrier turn times, and prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors. The position ensures the dock office utilizes inbound and outbound dock optimization functionality, runs and reviews labor reports, and updates base priorities, LTO home work zone assignments, product code velocity zone assignments, and optimal pick locations with management. The role also involves active participation in continuous improvement projects and safety programs, evaluating system effectiveness, recommending changes, troubleshooting systems problems, and training users on relevant systems. Additional duties may include resolving product order shortages and managing order cuts, as well as adhering to the attendance policy.

Requirements

High school diploma or general education degree (GED) preferred, or at least one-year related work experience.
Proficiency with basic PC software and Americold systems.
Knowledge of Warehouse Management Systems.
Knowledge of Microsoft Office Suite.
Desktop computers.
Ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes.
Ability to perform work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management.

Nice To Haves

Blue Yonder and Opendock preferred but not required.
Ability to work in fast-paced, deadline-oriented environment.
Good customer service skills.
Ability to communicate effectively with variety of individuals.
Ability to pay close attention to detail.
Strong communication skills.

Responsibilities

Allocate orders, release work to warehouse floor, balance workflow, and ensure inbound and outbound truck turn times are within acceptable levels.
Resolve order product shortages.
Manage order cuts and communicate to customers.
Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times.
Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors.
Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order.
Run labor reports and review with Dock Supervisors and Office Manager.
Review/update base priorities weekly to reduce manual priority changes in the work queue.
Review/update LTO home work zone assignments along with Operations Manager.
Review/Update product code velocity zone assignments along with Operations Manager.
Review/update optimal static and dynamic pick locations along with Operations Manager.
Actively participate in continuous improvement projects and safety programs.
Continually evaluate effectiveness of systems and recommend changes where appropriate.
Troubleshoot and correct systems problems.
Train all levels of users on relevant systems.
Follow attendance policy, show up for work on time and ready to work assigned shift.
Other duties as requested.