Waterpark Attendant

Great Wolf Lodge•Fitchburg, MA

2d•$17•Onsite

About The Position

The Waterpark Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for assisting with the Towel Tracker Program, Waterpark bag checks, checks wristbands, etc. Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.

Requirements

Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
Successful completion of criminal background check and drug screen
Must be at least sixteen (16) years or older (except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older)

Nice To Haves

Strong customer service and oral communication skills

Responsibilities

Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
Interacts with waterpark guests by greeting, answer questions and responding to requests
Ensures lodge guests and day pass guests scan wristbands prior to entry of the waterpark. Ensure employee & birthday parties have required non-RFID wristbands
Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets
Operates towel tracking system to ensure guests have successfully checked pool towels in and out prior to park close