Waterpark Attendant

RIPLEY'S NIAGARA WATER PARK RESORT LTD.•Niagara Falls, ON

18h•CA$0 - CA$18•Onsite

About The Position

The Waterpark Attendant is responsible for delivering exceptional service that not only meets but exceeds guest expectations, fostering positive and productive relationships both within the team and with guests. This position is integral to ensuring the life, safety and well-being of all guests, both in and around the water, by adhering to established rules, regulations, and procedures. Additionally, the Water Park Attendant helps maintain a welcoming atmosphere, enhancing the parks public image and contributing to a fun, safe experience for all.

Requirements

Possess current certifications of Standard First Aid & CPR Level C or Emergency First Aid & CPR Level B.
Brings a contagious sense of enthusiasm and a bubbly attitude to every interaction.
Demonstrates perfect attendance and reliability, consistently handling high levels of responsibility with ease.
Fosters team spirit and works collaboratively with Pack Members to achieve shared goals and ensure a seamless guest experience.
Newly hired Pack Members must submit a completed police clearance to Human Resources. Employment may begin before the results are received, based on the Pack Member’s confirmation that they have no unpardoned criminal convictions. If the clearance reveals a conviction, the employer may terminate employment on a case-by-case basis, providing only the minimum notice required under the Employment Standards Act, 2000, with no additional notice or compensation.

Nice To Haves

Willingness to accept the most effective role.
Close with an open mentality.

Responsibilities

Advises aquatics management of unsafe and unsanitary conditions.
Assists other departments as needed.
Keep all areas in like-new condition and website ready.
Ensure guests are greeted and acknowledged consistently, adhering to the 10/5 Rule.
Supervise and provide vigilant surveillance of guests throughout waterpark hours and special events, ensuring safety at all times.
Possess general knowledge of the activity pools and flume attractions.
Assist guests in a polite and expedient manner.
Engage with an average of 1,400 guests daily, “living the Brand” and delivering a professional, courteous experience on a one-on-one basis.
Enforce rules and regulations effectively, applying appropriate disciplinary actions when necessary.
Communicate with guests in a professional and friendly manner.
Protecting company assets by adhering to policies and procedures.