Waterpark Assistant Manager

Kalahari Resorts & Conventions•Sandusky, OH

2d•Onsite

About The Position

Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa. Waterpark Assistant Manager Kalahari Resorts & Conventions is seeking a Waterpark Assistant Manager. In this role, you’ll be accountable for the administration, operation, and direct management necessary to achieve stated objectives in guest/associate safety, sanitation/cleanliness, equipment safety/repairs, sales/profitability, costs, employee retention, and guest service satisfaction of all Resort venues located in the indoor and outdoor waterpark. As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Requirements

Minimum 2 years’ experience in management for waterpark or aquatics departments.
Reliable, detail-oriented individuals who take pride in their work.
Good verbal communication and interpersonal skills are a must.

Responsibilities

Responsible for all waterpark associates’ recruiting, selecting, hiring, orienting, and training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed in accordance with Kalahari policies, procedures and applicable laws.
Understand completely all policies, procedures, standards, specifications, safety guidelines and training programs for all waterpark venues.
Detailed mentoring and training of all Waterpark associates.
Ensure friendly and courteous customer relations at all times, identifying and welcoming current patrons and work to identify and grow future business through guest relations.