Assistant Waterpark Director
About The Position
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. In this role, you’ll be responsible for daily park operations, assisting the Waterpark Director in scheduling, training, staffing, adhering to state aquatic code and regulations, and assisting with the overall safety of guests/staff and guest satisfaction. Lead with heart, accountability, and purpose by fostering a culture where team members feel supported, developed, and empowered to deliver a safe and exceptional guest experience every day.
Requirements
- Minimum of 5 years’ experience in an operational floor supervisory role preferred, with a leadership position in a large water park or recreational facility
- Previous lifeguard experience required
- Extensive knowledge of leisure activities, commercial recreation, and/or large waterpark in a “for-profit” setting
- Significant experience with guest services and conflict resolution
- Experience with scheduling and managing labor budget
- Experience with Hiring & Retention initiatives
- Basic knowledge of Human Resource law and function
- Ability to pass Kalahari’s lifeguard certification
Nice To Haves
- Certified Pool Operator Certification
- P&L Statement knowledge
Responsibilities
- Daily park operations
- Assisting the Waterpark Director in scheduling, training, staffing
- Adhering to state aquatic code and regulations
- Assisting with the overall safety of guests/staff
- Ensuring guest satisfaction
- Fostering a culture where team members feel supported, developed, and empowered
Benefits
- Career growth opportunities with promotion from within
- 401(k) matching
- Paid time off
- Holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
