Waterpark Supervisor

Westgate Resorts•Kissimmee, FL

16h•$19•Onsite

About The Position

Westgate Vacation Villas & Town Center Resort offers an incredible opportunity to meet and share stories with guests from around the world. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. The Waterpark Supervisor will conduct classes, training, and in-service training for aquatics staff. They will develop, implement, and monitor programming and schedules for waterpark operation. This role directs the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs. The supervisor will develop detailed, realistic, and comprehensive plans that support organizational objectives. They will communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict. This role performs supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management. The supervisor will also prepare, design, order, and distribute marketing material for the Waterpark. Other tasks will be assigned by the Manager of Waterpark & Activities. To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic.

Requirements

American Red Cross Lifeguard, CPR, First Aid, and AED Certified.
Strong verbal and written communication skills with the ability to speak effectively with guests and other team members.
Strong ability to recognize unsafe and hazardous situations and react properly.
Must be able to move and lift 50lbs, and work in outdoor weather conditions.
Must be able to work weekends and holidays as needed.
Must be at least 18 and have a valid FL State Driver’s License to drive company golf carts.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

Conduct classes, training and in service training for aquatics staff.
Develop, implement, and monitor programming and schedules for waterpark operation.
Direct the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs.
Develop detailed, realistic, and comprehensive plans that support organizational objectives.
Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management.
Prepare, design, order, and distribute marketing material for Waterpark.
Perform other tasks as assigned by the Manager of Waterpark & Activities.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact