Water Treatment Technician

Carroll Water • Chantilly, VA

2d • Onsite

About The Position

Carroll Water is hiring a dependable, experienced Water Treatment Technician for full-time, year-round work. The role services, troubleshoots, repairs, and maintains residential and commercial water treatment systems while providing professional customer service. Technicians work at customer locations throughout the service area and use company technology to document service calls, work performed, equipment, customer interactions, and system performance. The position also involves maintaining service inventory, safely transporting and handling tools and materials, keeping the vehicle and work area organized, and assisting with apprentice and helper training as assigned. Weekend or on-call rotations are required as needed. Employment offers are contingent on applicable pre-employment checks and verification requirements.

Requirements

• Valid driver's license with an acceptable driving record; employment requires meeting and maintaining the company's motor vehicle record and vehicle-insurability requirements.
• Strong mechanical aptitude and problem-solving skills.
• Ability to diagnose and troubleshoot mechanical, plumbing, and water-treatment-related systems.
• Strong communication and customer-service skills.
• Ability to safely use hand tools, power tools, testing equipment, and other job-related equipment.
• Ability to work independently and effectively as part of a team.
• Strong attention to detail and commitment to quality workmanship.
• Ability to communicate professionally with customers, coworkers, and management.
• Willingness to participate in weekend or on-call rotations as needed.
• Ability to travel to customer locations throughout the service area.
• Ability to lift, carry, and move tools, equipment, parts, and materials weighing up to approximately 50 pounds.
• Ability to stand, walk, bend, stoop, kneel, crouch, reach, and work in various positions for extended periods; use hands and arms repetitively; work in confined or limited-access spaces and on uneven terrain; and safely enter and exit vehicles and equipment.
• Ability to work indoors and outdoors in varying weather and environmental conditions and safely perform installation, repair, maintenance, and troubleshooting activities.
• Successful completion of applicable pre-employment requirements, including a background check, motor vehicle/driving record check, and verification of identity and authorization to work in the United States.

Nice To Haves

• Previous experience with water treatment systems.
• Plumbing, electrical, HVAC, mechanical, or other skilled-trade experience.
• Experience troubleshooting pumps, pressure tanks, filtration systems, or related equipment.
• Experience using ServiceTitan or another field service management/CRM system.
• Previous experience training or mentoring apprentices or helpers.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain residential and commercial water treatment systems.
• Identify system issues and determine appropriate repair or service solutions.
• Perform routine maintenance and replace filters, media, components, and equipment as needed.
• Test and evaluate water treatment systems and water quality.
• Explain system operation, service recommendations, and maintenance needs to customers clearly and professionally.
• Provide quality customer service and represent Carroll Water positively at jobsites.
• Document service calls, work performed, equipment installed, customer interactions, and system performance using company technology.
• Maintain accurate inventory of tools, parts, and materials needed for service calls.
• Load, transport, and safely handle tools, equipment, and materials.
• Maintain a clean, organized, and safe vehicle and work area.
• Assist with training and mentoring apprentices and helpers as assigned.
• Follow company safety policies, procedures, and applicable regulations.
• Participate in weekend or on-call rotations as required.
• Travel to customer locations throughout the service area.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-paid basic life and AD&D insurance.
• Paid time off.
• Paid company holidays.
• Paid training and certification opportunities.
• Overtime opportunities.
• Competitive pay based on experience.
• Stable, year-round employment.
• Opportunities for advancement and career growth.
• Supportive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed