3rd SHIFT (TUES-SAT) WTP OPERATOR TRAINEE, I, II, or IV

Town of Mooresville • Mooresville, NC

8d • Onsite

About The Position

The Water Treatment Plant Operator Trainee, I, II, or IV performs operational, laboratory, maintenance, and monitoring activities essential to treating and distributing safe drinking water. The position supports the Town’s water treatment facilities by monitoring plant performance, conducting testing and inspections, maintaining equipment, and helping ensure compliance with regulatory standards. Depending on experience and certification, the operator may work under closer supervision while developing operational knowledge and obtaining required certifications, or exercise greater independent judgment in monitoring operations, troubleshooting process issues, and supporting regulatory compliance.

Working as part of the Water Treatment Division, the operator monitors treatment processes through visual observations, equipment readings, and chemical and biological testing. The role includes maintaining operational records, monitoring chemical feed systems, troubleshooting equipment, collecting samples, responding to customer inquiries, and assisting with facility maintenance. The position collaborates with fellow operators, maintenance staff, supervisors, and customers to support daily operations and address issues.

Requirements

• High school diploma or GED.
• Trainee: Six months to one year of experience in the operation and maintenance of machinery, or an equivalent combination of education and experience.
• Trainee: Must obtain a North Carolina Water Operator Grade C Certification within one year of hire.
• Operator I: One to two years of experience in the operation and maintenance of machinery and equipment, preferably in a water treatment facility, or an equivalent combination of education and experience.
• Operator I: Possession of a North Carolina Water Operator Grade C Certification.
• Operator II: Two to six years of directly related water treatment operations experience, or an equivalent combination of education and experience.
• Operator II: Possession of a North Carolina Water Operator Grade B Certification.
• Operator IV: Three to eight years of directly related water treatment operations experience, or an equivalent combination of education and experience.
• Operator IV: Possession of a North Carolina Water Operator Grade A Certification.
• Successful completion of a background check and pre-employment drug screening as a condition of hire.

Nice To Haves

• Experience operating and maintaining machinery and equipment in a water treatment facility (Operator I).

Responsibilities

• Monitor the status and performance of water treatment plant operations and distribution systems.
• Observe plant equipment, treatment processes, gauges, meters, and control systems to ensure proper operation.
• Collect representative water samples and perform routine laboratory chemical and biological testing.
• Analyze test results and assist with operational adjustments to maintain water quality standards.
• Troubleshoot operational and equipment issues and assist with resolving more complex treatment process concerns.
• Backwash filters and perform routine process control activities.
• Refill and monitor chemical storage and feed systems; check and maintain proper chemical tank levels.
• Conduct routine inspections and operational rounds throughout the treatment facility.
• Monitor and inspect pumps, motors, generators, filters, chemical feed equipment, settling basins, and related treatment systems.
• Assist with preventative maintenance and perform routine facility maintenance, including cleaning, painting, and minor repairs.
• Assist maintenance personnel with major repairs and equipment replacement projects as needed.
• Maintain accurate operational logs, laboratory records, maintenance reports, and inventory documentation.
• Track chemical, equipment, and operational supply inventory levels.
• Respond to customer inquiries and assist in resolving water service questions and complaints.
• Follow established safety procedures and regulatory requirements while working with treatment chemicals, mechanical equipment, and plant systems.
• Assist with maintaining compliance with federal, state, and local drinking water regulations.
• Perform other related duties as assigned.

Benefits

• Town contribution of 5% to a 401(k), with no employee match required.
• Choice of three medical plans, including an HSA plan with Town contributions.
• Town-paid life insurance at 1.5 times annual salary.
• Fully paid short- and long-term disability coverage, up to $8,000 per month.
• Wellness Incentive Program, with an annual $240 medical premium discount for participation.
• Employee Assistance Program offering 24/7 mental health and work-life support.
• 16 hours of volunteer time off per calendar year.
• Starting in 2026, new hires receive 14 vacation days upfront.
• Employees accrue 13–14 paid holidays per year.
• New hires receive one Floating Holiday and one Wellness Day upfront each year.
• Up to five days of bereavement leave per occurrence for deaths within the employee’s immediate family.
• On-site clinic for eligible employees and dependents coming in 2026.
• Down payment assistance.
• Pet insurance.
• Gym reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED