Water Taxi First Mate
About The Position
The Water Taxi First Mate assists the captain with water taxi operations and provides customer service to patrons. The role involves helping transport customers between the Waterside Commercial Dock and residential docks on a pre-planned route and schedule, supporting safe docking, maintaining the boat, and assisting with ticket tracking and other marina and water taxi activities. The position requires a pleasant, patient, friendly, professional, and courteous manner, along with the ability to follow instructions and respond quickly for crew and passenger safety. The work schedule varies according to water taxi operations and includes weekend and evening work. The role involves physical duties, including lifting up to 50 pounds and moving or jumping between the water taxi and docks.
Requirements
- General knowledge of safe boating practices.
- Conduct oneself in a professional and courteous manner.
- Comply with the organization's Drug and Alcohol Policy.
- Exercise good judgment and make independent decisions in accordance with established department policies and procedures.
- Ability to lift up to 50 pounds.
- Ability to move and jump from the water taxi onto a dock, requiring flexibility and coordination.
- Ability to use computers and mobile devices.
- Ability to work independently and communicate effectively.
- Pleasant, patient, and friendly attitude.
Responsibilities
- Assist with transporting customers between the Waterside Commercial Dock and residential docks according to a pre-planned route and schedule.
- Assist the captain with docking the water taxi at commercial and residential docks by following instructions.
- React quickly and follow instructions to help ensure the safety of crew and passengers.
- Keep the boat clean by sweeping, emptying trash, and washing it as needed.
- Work with patrons of all ages.
- Track customer tickets using a phone application.
- Assist with other duties supporting marina and water taxi efforts.
- Perform other duties as assigned or needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
