Water Taxi First Mate

Schroeder-Manatee Ranch • Lakewood Ranch, FL

1d

About The Position

The Water Taxi First Mate assists the captain with water taxi operations and provides customer service to patrons. The role involves helping transport customers between the Waterside Commercial Dock and residential docks according to a planned route and schedule, supporting safe docking, maintaining the boat, and assisting with ticket tracking and other marina and water taxi duties. The schedule varies with water taxi operations and includes weekend and evening work.

Requirements

• General knowledge of safe boating practices.
• Professional and courteous conduct.
• Compliance with the organization’s Drug and Alcohol Policy.
• Ability to exercise good judgment and make independent decisions in accordance with established department policies and procedures.
• Ability to lift up to 50 pounds.
• Ability to move and jump from the water taxi onto a dock.
• Flexibility and coordination.
• Ability to use computers and mobile devices.
• Ability to work independently and communicate effectively.
• Motivation and a friendly, patient attitude toward customers.

Responsibilities

• Assist with transporting customers between the Waterside Commercial Dock and residential docks on a pre-planned route and schedule.
• Follow the captain’s instructions to dock the water taxi at commercial and residential docks.
• React quickly and follow instructions to support the safety of the crew and passengers.
• Keep the boat clean by sweeping, emptying trash, and washing it as needed.
• Work with patrons of all ages in a pleasant, patient, friendly, professional, and courteous manner.
• Assist with tracking customer tickets through a phone application.
• Assist with other duties supporting marina and water taxi efforts.
• Perform other duties as assigned or needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed