Water Production Manager

Veolia•Boise, ID

About The Position

The Water Production Manager is accountable for team results and exercises limited management authority, including setting employee performance objectives, conducting performance reviews, defining team operating standards, and ensuring essential procedures are followed. The role plans, directs, and oversees operations of production and treatment systems, including water supply sources, treatment plants, pumping stations, storage tanks, and electrical, mechanical, and instrumentation equipment. The purpose is to deliver high-quality water at a reasonable cost and ensure adequate supply to the distribution system for fire protection and customer needs. The manager ensures Company, governmental, and regulatory requirements and standards are consistently met. The manager leads the production department’s daily affairs, advances customer service outcomes, oversees regulatory compliance and safety practices, manages departmental budgets, and develops staff. The position works with Environmental Health and Safety and other departments to promote safe, consistent, and efficient operations. Emergency response availability is required.

Requirements

Bachelor's degree in Engineering, Chemistry, Management, or Technology, or equivalent experience.
5–8 years of experience in a water utility with both well and surface production and treatment facilities.
At least 5 years of related supervisory experience.
Strong professionalism, independent judgment, and ability to work with staff, management, and organized labor groups at all levels.
Proven interpersonal and problem-solving abilities.
Strong knowledge of hydraulic principles.
Operational knowledge of wells, pumps, motors, and related equipment.
Operational knowledge of well and surface water treatment systems and methods.
Good understanding of chemistry for sampling and treatment procedures.
Good knowledge and understanding of water operations control systems, such as SCADA.
Strong knowledge of federal and state water quality regulations.
Thorough understanding of overall water systems operation.
Strong written and oral communication skills.
Strong knowledge of OSHA and Company environmental health and safety rules, policies, and procedures, including cross connection control.
Strong knowledge of federal, state, and local transportation rules.
Ability to use computers, laptops, tablets, smartphones, and software to communicate, perform work, and record work; proficiency with business office computing systems.
Ability to be available and respond to emergency situations.
Ability to read complex reports and operational drawings, write detailed reports, and prepare and deliver presentations.
Ability to reason through and analyze complex operational challenges and resolve them.
Ability to learn technological advances in the water industry and train personnel.
Idaho Class 4 Water Treatment Plant Operator's License, or ability to acquire it within one year.
Valid state driver’s license that is maintained.
Ability to walk on uneven terrain, climb hills and stairs, sit and stand for extended periods while viewing computer screens and using a keyboard and mouse.
Ability to see clearly, hear warning devices and alarms, and speak to give direction and converse with others.

Nice To Haves

Experience in a unionized work environment is preferred.

Responsibilities

Provide leadership to the production department on daily affairs.
Achieve customer service outcomes.
Ensure safety and security regulations and policies are implemented and followed.
Ensure regulatory compliance at all times.
Develop departmental budget plans and manage expenses and costs to use capital and operational funds effectively and efficiently.
Complete periodic and annual performance reviews of direct reports and assist with reviews of indirect reports.
Coach and develop staff to help them reach their full potential.
Ensure departmental compliance with OSHA and Company safety rules, policies, and procedures.
Collaborate with EHS to establish and maintain a healthy safety culture and departmental best practices.
Collaborate and coordinate across departments to support consistency and operational efficiency.
When appropriate, ensure department decisions account for the greatest collective benefit across departments.
Plan, direct, and oversee production and treatment system operations, including supply sources, treatment plants, pumping stations, storage tanks, and related equipment.
Ensure adequate water supply to the distribution system for minimum fire protection requirements and customer supply.
Ensure Company, governmental, and regulatory requirements and standards are consistently met.