Water Mains Specialist

City of High Point • High Point, NC

7d • $24 - $30 • Onsite

About The Position

The Water Mains Specialist oversees and participates in daily operations of the City of High Point’s water distribution system, including backflow prevention, cross-connection control, hydrant meter use, water quality, and regulatory compliance. The position serves as a backup Operator in Responsible Charge (ORC), conducts inspections, testing, and maintenance of system components, and completes required reporting to state and federal agencies. It also assists with the collection system, supports engineering and GIS staff, responds to customer concerns, reviews plans for compliance, and maintains system records.

The work combines technical expertise, fieldwork, and regulatory oversight to support safe and efficient water services. The role includes regular rotating on-call duties and work outdoors in varied and sometimes extreme weather conditions. The work location is 816 E Green Dr, High Point, North Carolina.

Requirements

• High school diploma or GED.
• Current driver’s license issued by the State of North Carolina.
• North Carolina Grade B Water Distribution certification.
• Able to work outdoors in extreme weather conditions for long periods.
• Able to work on-call on a regular rotating basis.
• Able to lift a minimum of 50 pounds or more with assistance.
• Able to deal effectively with the public.
• Must have or obtain Confined Space Competent Person qualification within six months of hire.
• Must have or obtain OSHA 10-hour safety course within one year of hire.
• Must have or obtain Basic First Aid, CPR, and AED certification within one year of hire, through the American Red Cross, American Heart Association, or National Safety Council.
• Able to meet the described hearing, speaking, and vision requirements, including seeing work areas and equipment and hearing warning signals.
• Able to perform heavy physical work, including prolonged walking or standing, carrying, bending, stooping, lifting, pushing, pulling, crawling, reaching, climbing, and stretching.
• Able to climb ladders and steps and descend into meter vaults, manholes, ditches, and other confined spaces, and use an air pack for breathing.
• Able to perform strenuous work such as repairing water and sewer lines for extended periods.
• Able to work across rough terrain and in conditions involving exposure to wastewater, waterborne disease, chemicals, blood-borne pathogen hazards, and possible poison oak, poison ivy, insect bites, and stings.
• Able to understand and apply safety and traffic-safety requirements, read job-related instructions and directions, perform relevant mathematical tasks, and communicate clearly.

Nice To Haves

• Associate’s degree in a related field.
• Class A Commercial Driver’s License with Tanker Endorsement.
• Grade A Distribution Certification.
• Certified Backflow Tester certification.
• Cross Connection ORC Certification.

Responsibilities

• Serve as backup Operator in Responsible Charge for the distribution system, backflow prevention program, and fire hydrant use program; perform backup ORC duties for the collection system when qualified.
• Ensure the distribution system and associated programs comply with federal, state, and local rules and regulations, and complete required reports on time.
• Inspect system devices, pipelines, rights-of-way, water storage facilities, aerial lines, creek crossings, and related infrastructure.
• Incorporate information from support departments into system records, rules, procedures, and ordinances.
• Repair, adjust, and calibrate distribution-system devices, including air reliefs, vacuum prevention valves, pressure sustaining valves, altitude valves, and pressure recording devices.
• Conduct fire hydrant flow tests, pressure monitoring, leak locating, water quality testing, and disinfection field testing.
• Exchange information and coordinate work related to water quality, maintenance, the fire hydrant meter program, TRC, plan review, and other distribution-system programs.
• Monitor SCADA system flows.
• Install and maintain system instrumentation, including flow meters and pressure-monitoring equipment.
• Assist CAD technicians, engineering technicians, engineers, and GIS personnel with water-main and sewer-line issues reported by plumbers, contractors, and local residents.
• Serve as an on-call backup ORC and/or on-call emergency contract inspector.
• Assist in locating lost valves and manholes, and perform field checks for water taps using maps, records, and GPS.
• Assist other departments and supervisors with locating utilities and water and sewer mains.
• Work with property owners and the City Engineering Department to help resolve water complaints.
• Review plans for compliance with ordinances, rules, regulations, and standard drawings for the water and sewer systems.
• Evaluate the preventative maintenance program and provide information as requested by management.
• Ensure work complies with OSHA and City safety standards and policies.
• Assist with the collection system.
• Use computer systems to access work orders and water-system maps; operate pipe and utility locators.
• Operate a service truck to collect parts and supplies and transport materials and equipment to and from job sites.
• Clean and maintain the Division’s facilities.
• Communicate with the public, coworkers, and supervisors in person and by two-way radio or telephone; communicate clearly during emergencies.
• Read manuals, instructions, equipment readings, signs, location books, and work orders; write clear and legible work orders.
• Apply logical reasoning and mathematics to work tasks, safety requirements, pipe sizing, and supply quantities.

Benefits

• Guaranteed lifelong monthly pension after vesting following five years of service.
• 401K and 457B retirement plans.
• Paid time off earned within the first year.
• 13 paid holidays per year.
• Tuition reimbursement plan.
• Competitive medical, dental, and vision plans effective on the first day.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED