Water Mains Specialist

City of High Point•High Point, NC

4d•Onsite

About The Position

The Water Mains Specialist oversees and participates in daily operations of the City of High Point’s water distribution system, including backflow prevention, cross-connection control, hydrant meter use, water quality, and regulatory compliance. The position serves as a backup Operator in Responsible Charge (ORC), conducts inspections, testing, and maintenance of system components, and completes required reporting to state and federal agencies. The role also assists with the collection system, supports engineering and GIS staff, responds to customer concerns, reviews plans for compliance, and maintains system records to help ensure safe and efficient water services. The work combines technical expertise, fieldwork, and regulatory oversight. The employee may serve as an on-call backup ORC and/or on-call emergency contract inspector, works outdoors in varied and sometimes extreme weather, and may encounter wastewater, chemicals, rough terrain, and confined spaces. The position is based at 816 E Green Dr, High Point, North Carolina.

Requirements

High school diploma or GED.
Possess a current driver’s license issued by the State of North Carolina.
Must be able to work in extreme weather conditions for long periods.
Must be able to work on-call on a regular rotating basis.
Must be able to lift a minimum of 50 pounds or more with assistance.
Must be able to deal effectively with the public.
Must have or obtain Confined Space Competent Person certification within 6 months of hire.
Must have or obtain an OSHA 10-hour safety course within 1 year of hire.
Must have or obtain Basic First Aid, CPR, and AED certification within 1 year of hire from the American Red Cross, American Heart Association, or National Safety Council.
Must have North Carolina Grade B Water Distribution certification.
Must meet the stated physical and sensory requirements, including the ability to climb, enter confined spaces, perform strenuous field work for extended periods, and work in varied outdoor conditions.

Nice To Haves

Associate’s degree in a related field.
Class A Commercial Driver’s License with Tanker Endorsement.
Grade A Distribution Certification.
Certified Backflow Tester.
Cross Connection ORC Certification.

Responsibilities

Serve as backup Operator in Responsible Charge for the distribution system, backflow prevention program, and fire hydrant use program; perform backup ORC duties for the collection system when qualified.
Ensure the distribution system and associated programs comply with federal, state, and local rules and regulations, including submitting required reports on time.
Inspect system devices, pipelines, rights-of-way, water storage facilities, aerial lines, and creek crossings.
Incorporate information from support departments into system records, rules, procedures, or ordinances.
Repair, adjust, and calibrate distribution-system devices, including air reliefs, vacuum prevention valves, pressure sustaining valves, altitude valves, and pressure recording devices.
Perform fire hydrant flow tests, pressure monitoring, leak locating, water-quality testing, and disinfection field testing.
Coordinate and exchange information for water quality, maintenance, the fire hydrant meter program, TRC, plan review, and other distribution-system programs.
Monitor SCADA system flows and install and maintain system instrumentation such as flow meters and pressure monitoring equipment.
Assist CAD technicians, engineering technicians, engineers, and GIS personnel with water-main and sewer-line problems reported by plumbers, contractors, and residents.
Serve as an on-call backup ORC and/or on-call emergency contract inspector.
Assist in locating lost valves and manholes; perform field checks for water taps using maps, records, and GPS.
Assist other departments and supervisors with locating utilities, water mains, and sewer mains.
Work with property owners and the City Engineering Department to help resolve water complaints.
Review plans for compliance with ordinances, rules, regulations, and standard drawings related to water and sewer systems.
Evaluate the preventative maintenance program and provide information as requested by management.
Ensure work complies with OSHA and City safety standards and policies; assist with the collection system.
Use computer systems to access work orders and water-system maps; operate a pipe and utility locator.
Operate a service truck to collect parts and supplies and transport materials and equipment to and from job sites.
Clean and perform general housekeeping of Division facilities.