Water Conservation Specialist

ARIZONA WATER COMPANY•Phoenix, AZ

About The Position

The Water Conservation Specialist develops, implements, and manages Arizona Water Company’s Demand Management Program, which includes conservation measures and strategies to reduce water use. Under the direction of the Water Resources Manager, the specialist works cooperatively with Senior Management, Field Division Management, and Operations Department staff to reduce consumer demand and improve system infrastructure efficiency across 22 water systems located throughout Arizona. The position also manages program data, reporting, consultants, customer outreach, water audits, and conservation-related support for enforcement proceedings.

Requirements

Knowledge of the 1980 Arizona Groundwater Management Act and subsequent Active Management Area Management Plans.
Knowledge of water conservation methodology, program development, data mining, and data analysis methods.
Knowledge of customer service practices and etiquette in person and by telephone.
Ability to meet deadlines and adapt to changes in project schedules.
Excellent personal computer skills and proficiency with Microsoft Word, Excel, Access, and PowerPoint.
Ability to communicate effectively in writing and deliver presentations in company settings and public forums.
Ability to develop and accurately perform mathematical equations needed to determine conservation savings.
Dependability, punctuality, good attendance, and a professional demeanor and appearance.
Commitment to working safely and following safety practices and procedures.
A four-year college degree or a combination of education and experience that provides the knowledge, skills, and abilities needed to perform the essential functions.
Valid Arizona driver’s license and acceptable driving record.

Nice To Haves

Knowledge of AWWA G480-13 program operation and management.
Experience with ArcGIS and SQL.
Irrigation Association Landscape Irrigation Auditor Certification.
Arizona Smartscape Certification.

Responsibilities

Develop, coordinate, and manage all aspects of the Demand Management Program for 22 water systems throughout Arizona.
Determine, implement, and oversee water conservation practices for each water system.
Develop a data management system to support reporting requirements, enforcement actions, data requests from the ACC, and Demand Management Program administration.
Measure the effectiveness of conservation practices by gathering and monitoring process and outcome data.
Develop and implement an inventory tracking system for products used in the Demand Management Program.
Build cross-functional teams to implement conservation measures involving field staff, including related administrative processes and training programs.
Prepare water conservation and water use reports required by ADWR, the ACC, and the CAGRD at required reporting intervals.
Prepare, monitor, and update Provider Profiles, Community Water System 5 Year Plans, Drought Plans, and Conservation Effort Reports.
Secure and manage Demand Management Program consultants, including preparing requests for proposals and contracts, selecting and dismissing contractors, monitoring contract compliance and work, and approving invoices.
Work with Field Division Management to present Demand Management Program elements and results to local governments, business organizations, homeowner associations, regulatory agencies, and conference audiences.
Work with Operations Department and Field Division Management to develop, track, and report on physical system evaluations and improvement programs.
Solicit, schedule, and conduct on-site water audits or surveys for high-use customers, sometimes with field staff or contractors.
Develop and publish water conservation content for the company website, social media, customer bills, and municipal partners.
Support the Water Resources Manager and Legal Counsel during enforcement proceedings involving violations of conservation and reporting requirements.
Perform other tasks as requested.