Watchman

OTO Development•Myrtle Beach, SC

6d•Onsite

About The Position

We are pleased to announce a wonderful opportunity for a Watchman. What will you be doing most days? Be an ambassador of good will and provide outstanding guest service to all visitors and employees of the hotel. Greet guests warmly, offer advice, and guidance regarding the hotel. Assist with lockouts, malfunctioning key, and other operational issues. Ensure all guests receive directions on how to reach their intended destinations. Act as first responder to all guest and employee accidents and injuries on the hotel property. Administer first aid, contact emergency services if and when needed. Secure first report of injury in the case of employee injuries. Monitor the hotel premises to ensure the safety and security of guests, employees, and assets. Take immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards: manmade, technological or natural. Identify and engage any suspicious person(s) who may interrupt the orderly operation of the hotel while limiting liability and summoning law enforcement as needed. Field all security calls and dispatch accordingly. Liaise with emergency services when appropriate. Escalate issues in a timely and professional manner to the relevant person or agency.

Requirements

You must be 21 years or older and have a valid (state) driver’s license
You must have good understanding of English language
You have excellent oral, written, and interpersonal communication skills
You have the ability to prepare written reports and logs in neat, legible handwriting
You have decent computer and technology skills
You can provide excellent customer service and maintain a professional demeanor
You can work well under pressure
You have excellent listening skills to ensure accurate understanding of guest wishes

Nice To Haves

You have prior work experience in private security firm or law enforcement desirable

Responsibilities

Be an ambassador of good will and provide outstanding guest service to all visitors and employees of the hotel
Greet guests warmly, offer advice, and guidance regarding the hotel
Assist with lockouts, malfunctioning key, and other operational issues
Ensure all guests receive directions on how to reach their intended destinations
Act as first responder to all guest and employee accidents and injuries on the hotel property
Administer first aid, contact emergency services if and when needed
Secure first report of injury in the case of employee injuries
Monitor the hotel premises to ensure the safety and security of guests, employees, and assets
Take immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards: manmade, technological or natural
Identify and engage any suspicious person(s) who may interrupt the orderly operation of the hotel while limiting liability and summoning law enforcement as needed
Field all security calls and dispatch accordingly
Liaise with emergency services when appropriate
Escalate issues in a timely and professional manner to the relevant person or agency