Watch Technician

The RealReal • Secaucus, NJ

2d • Onsite

About The Position

The Watch Technician’s key areas of responsibility include the authentication, diagnostics, and repair of quartz watches. This position will authenticate and service watches within our e-commerce centers and communicate across multiple internal teams to execute a seamless consignor experience and a frictionless production pipeline.

Requirements

• 3-5 years of experience servicing quartz timepieces
• Excellent hand-eye coordination
• Perfect vision (natural or corrected)
• Ability to execute on communication systems
• Adept at working with, and open to learning new technology solutions to increase productivity and efficiency
• Polished in verbal and written communication
• Ability to handle multiple complex, time sensitive situations
• Understanding of daily quotas, deadlines
• Ability to work within specific process constraints

Nice To Haves

• Brand certification from major watch brand
• Disassembling and overhauling mechanical/automatic movements
• Polishing cases and bracelets

Responsibilities

• Identify all quartz watches (watch brand, watch model, movement brand, movement model)
• Open and close all types of watch cases without damaging them
• Diagnose quartz movement issues
• Change batteries and gaskets
• Replace coils/circuits in quartz movements
• Replace complete quartz movements
• Calibrate chronograph and other complication indicators to original factory settings in quartz watches
• Perform pressure test on all watch types
• Perform timing measurements on all watch types
• Demagnetize all watch types
• Authenticate quartz watches across all brands
• Clean external components of all non-leather-strap watches (case, crystal, bracelet) using appropriate method, including ultrasonic solution/machine and steamer
• Perform any additional daily tasks as directed by supervisor

Benefits

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed