Watch Specialist (Criminal Justice/Emergency Communications Specialist)
About The Position
The Oregon Department of Emergency Management (OEM) is seeking a Watch Specialist (Criminal Justice/Emergency Communications Specialist) to join their team in Salem, Oregon. This is a full-time, limited duration position with opportunities to work a variety of compressed shifts on a rotating schedule. This position is full-time in-office. The Watch Specialists staff the State of Oregon’s Emergency Communications and Coordination Center (OEC3) and provide 24-hour coordination of local, state, and federal resources in response to emergency incidents. They assist callers seeking information or reporting emergency incidents, serving as the first step in the state’s response to emergencies and disasters and the first point of contact for statewide emergency notifications. The role requires independent decision-making, sound judgment, and adaptability to quickly changing circumstances, with a direct impact on responder safety, the protection of life, and the preservation of the environment within the state of Oregon.
Requirements
- Two years of communications experience, with computerized systems, working in a public, private or military agency communications center involving frequent contact and/or coordination with the public or other governmental or nongovernmental agencies.
- Ability to successfully pass the Criticall Screening Test (Criticall will test for reading and writing comprehension, the ability to listen to callers and type at the same time, keyboarding and data entry skills, spelling, the ability to prioritize information, and map reading.)
Nice To Haves
- Experience in a public safety answering point, 9-1-1 telecommunications/dispatch center or a role responsible for operation of the Oregon Emergency Response System (OERS)
- Experience operating computer aided dispatch systems, and/or Everbridge software, or Esri software such as ArcGIS Online
- Experience preparing reports/briefings for senior public safety/emergency management leadership, and developing policies, procedures, checklists, or similar documentation for a public safety or emergency management agency or critical communications facility.
- Completion of the Basic Intelligence and Threat Analysis Course or other FEMA recognized Intelligence Analyst training Course
- Current or previous certification as a Telecommunicator from the Oregon Department of Public Safety Standards and Training (DPSST) or equivalent.
Responsibilities
- Coordinate, manage, and assist with statewide emergency notifications and incident management related to state agencies, federal partners, Public Safety Answering Points (PSAPs,) and search and rescue.
- Independently interview callers who report incidents or request assistance from the state to determine required notifications and coordinate the appropriate response to emergency situations.
- Document critical information and incident details and sharing reports with federal, state, tribal, county, and local organizations.
- Create and disseminate reports to various internal and external agencies; independently verify accurate information is distributed as required by service agreements.
- Assist in the development, evaluation of, and participation in planning, training, and exercises designed to test emergency response plans and procedures.
- Monitor and distribute statewide alerts and warning information throughout the state, and to tribal, county, and local jurisdictions.
Benefits
- Medical, vision, and dental insurance.
- OERS Watch Center a leave bank is established in lieu of having traditional holidays off leave
- 8 hours of vacation leave earned per month.
- 8 hours of sick leave earned per month.
- 24 hours of personal business leave per fiscal year.
- Pension and retirement programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
