Wash Associate

Mike's Carwash•Florence, KY

3d•Onsite

About The Position

The Wash Associate is on the front line of customer service at Mike’s Carwash. The role includes serving as a Service Advisor and Director, processing customer sales, safely preparing and directing vehicles into the wash tunnel, and keeping the facility clean and ready for customers according to company standards. Associates are expected to deliver a clean, quick car wash with a smile, follow company values, maintain customer areas and supplies, and participate in training to keep their skills current. Associates must work all scheduled shifts unless management notifies them otherwise, attend scheduled team meetings, and be available to work at least two of Friday, Saturday, and Sunday. The work involves frequent indoor and outdoor duties in temperatures from 0 to 100 degrees Fahrenheit, frequent contact with chemicals, and occasional use of eye or hearing protection. The position requires standing or walking continuously and includes other physical tasks such as lifting, carrying, pulling, bending, kneeling, and balancing.

Requirements

Ability to deal with practical problems and implement appropriate solutions.
Ability to score at least 80% on the Money Handling Skills Assessment without using a calculator.
Ability to read product manuals, reports, workplace rules, and procedures in understandable English.
Ability to speak with poise and confidence and/or effectively deal with customers.
Must be available to work at least two of Friday, Saturday, and Sunday.
Ability to meet the physical demands of the position, including continuous standing or walking, repetitive movements, and occasional lifting and carrying up to 50 pounds.

Responsibilities

Deliver a clean, quick car wash and provide strong customer service.
Greet customers, advise them about products and services, and process sales transactions.
Safely prepare and direct vehicles into the wash tunnel.
Follow the company’s values of Safety, Integrity, Teamwork, Fun, Accountability, and Passion.
Maintain the interior and exterior of the property so customers feel comfortable.
Keep customer-related materials clean and stocked.
Participate in training to keep production skills current and seek management assistance with questions about role expectations.
Work all scheduled shifts unless otherwise notified by management and attend scheduled team meetings.