Wash Associate

Mike's Carwash•West Chester, OH

3d•$14•Onsite

About The Position

The Wash Associate is on the front line of customer service at Mike’s Carwash. The role involves serving as a Service Advisor and Director, while ensuring the facility is clean and prepared for customers according to company standards. Associates deliver a clean, quick car wash with a smile, advise customers on products and services, process sales, and safely prepare and direct vehicles into the wash tunnel. The position is part-time, with starting pay up to $14 per hour based on availability, plus incentives. Associates are expected to follow the company’s values of Safety, Integrity, Teamwork, Fun, Accountability, and Passion; maintain customer-facing areas and supplies; and participate in training. Employees must work scheduled shifts unless management provides other instructions, attend scheduled team meetings, and be available to work at least two of Friday, Saturday, and Sunday. The work involves frequent indoor and outdoor duties in temperatures from 0 to 100 degrees Fahrenheit. Employees frequently work with chemicals and may need eye or hearing protection. Physical duties include continuous standing or walking and repetitive movements, occasional bending, kneeling, reaching, twisting, sitting, pulling, and carrying, infrequent lifting of up to 50 pounds, and rare climbing of stairs or ladders. The role requires communication, conversational-level hearing, and vision for depth perception and distinguishing basic shades and colors.

Requirements

Ability to deal with practical problems and implement appropriate solutions.
Ability to score at least 80% on the Money Handling Skills Assessment without using a calculator.
Ability to read product manuals, reports, workplace rules, and procedures in understandable English.
Ability to speak with poise and confidence and/or effectively deal with customers.
Must be available to work at least two of the following days: Friday, Saturday, and Sunday.
Must be able to meet the stated physical and communication demands of the role.

Responsibilities

Deliver a clean, quick car wash and provide customer service with a smile.
Greet and advise customers about Mike’s products and services and process sales transactions.
Safely prepare and direct vehicles into the wash tunnel.
Follow the company’s values: Safety, Integrity, Teamwork, Fun, Accountability, and Passion.
Maintain the interior and exterior of the property so customers feel comfortable.
Keep customer-related materials stocked and clean in all weather conditions.
Participate in training to keep job skills current and ask management for assistance with role expectations when needed.
Work all scheduled shifts unless notified otherwise by management.
Attend scheduled team meetings.