Warrior Bridge Coordinator

ServiceSource • Fayetteville, NC

1d • Hybrid

About The Position

Serve Those Who Served. As a Warrior Bridge Coordinator, you'll help veterans with disabilities achieve meaningful employment, greater independence, and a stronger future through career support, community connections, and workforce development. Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities . Job Summary The goals of the Warrior Bridge program (WB) are to: (1) increase employment opportunities for veterans with disabilities; (2) increase job-related skills among local veterans with disabilities; (3) increase the integration of veterans with disabilities into the private sector workforce; and (4) improve self-sufficiency among veterans with significant disabilities. The WB Coordinator will provide comprehensive employment rehabilitation overlay services to improve the self-sufficiency and quality of life of veterans with disabilities through competitive employment, including comprehensive self-employment exploration, education and business start-up services for veterans with disabilities. The WB Coordinator will be responsible for building employer relationships, coordinating direct employment services for veterans and providing community resource linkages.

Requirements

• Minimum of a bachelor’s degree in human services or related field required.
• Minimum of two (2) years’ experience directly working with veterans, job placement services, training, marketing, or related experience required.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR).
• Excellent oral/verbal communication skills.
• Ability to establish and maintain effective working relationships with consumers, families, all levels of staff and community agencies.
• Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
• A well-organized & self-directed individual who is a team player.
• Must handle confidential and delicate matters with diplomacy while maintaining a big-picture perspective to support the overall development of the organization.
• Ability to interact with people at all levels of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only a limited standard exists.

Nice To Haves

• Preference will be given to veteran candidates, especially those with disabilities.

Responsibilities

• Assist with developing sustainable funding for Warrior Bridge services and implementing the Warrior Bridge business development plan aligning with core competencies, i.e., Supported Employment, Peer Support and resource navigation.
• Collect, analyze and report data on all demographics, verification of veteran status and measures of success monthly, and assist in all other quality assurance procedures; assist in complying with all funder requirements for reporting and service delivery.
• Secure Work Opportunity Tax Credits (WOTC), through the placement of veterans on our AbilityOne Contracts.
• Continuously support participants through task analysis, visual aids, and regular check-ins with operational staff to ensure successful job placements within AbilityOne contracts and the community.
• Coordinate and manage veteran-related community events, ensuring successful planning, execution, and engagement to support and honor veterans within the community.
• Partner with Abilities, ServiceSource, and other non-profit organizations to expand programming for veterans; continuously evaluate the project for best practices and replication.
• Collaborate with the Veteran's Administration and the Department of Defense to build employer relationships for veteran employment.
• Connect veterans with local and national jobs, housing, and training resources.
• Work directly with veterans to improve performance-based interviewing skills and assist with resume preparation to help secure employment.
• Assist in recruiting veterans for a Speaker's Bureau to market Warrior Bridge in the community; engage in partnership and funding development to expand the program and obtain sustainable funding sources; and review participant and stakeholder satisfaction surveys to ensure that quality services are being provided.
• Track & manage the funding, distribution, & restocking of the Veteran’s Mall.
• Facilitate Peer Support & Wellness Recovery Training virtually/in person.
• Attend Job Fairs, conferences, and conduct presentations in the community.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level