Warranty Technician

TEMPO INC•Irving, TX

8d•Onsite

About The Position

Perform warranty work for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Identify and solve problems that might impede the completion of work within budgeted time. Provide feedback/suggestions to supervisors on ways to improve quality and reduce costs. Complete approved repairs/improvements in a timely manner including collecting any payments as needed.

Requirements

EPA certified for R22, R410A, R454B and R32
Valid driver's license
Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)
Ability to follow/perform troubleshooting and installation procedures for HVAC/R equipment
Ability to follow controls/wiring schematic
Ability to braze/solder/weld
Ability to perform minor field fabrication
Ability to lift 100 pounds
Standard technician tools
Competent in field technology
Two or more years of experience as an HVAC/R installation, maintenance, or service technician
Pass a pre-employment drug screen, physical test, and criminal background check

Nice To Haves

NATE certification preferred or willingness to work to attain NATE certification

Responsibilities

Identify and solve problems that might prevent the completion of work
Follow defined installation procedures for HVAC/R equipment according to company instructions/policy.
Complete warranty work in accordance with company standards, while maintaining quality
Clean equipment/work area and “dress out” installation
Ensure complete customer satisfaction and sign-off upon completion of work
Complete all paperwork required by management and record hours and all materials used
Collect for work performed, if applicable, unless other payment arrangements have been made in advance
Return unused material and inventory
Keep assigned vehicle stocked, organized and clean
Track vehicle maintenance and alert management when maintenance is necessary
Contact the office following the completion of each job, providing requested information regarding the work completed
Identify and suggest opportunities for quality and cost improvements
Other duties as needed

Benefits

Stock accumulation plan based on continuous service
Employee ownership (ESOP) with weekly employer match 20%
Competitive pay
120 hours PTO
Bereavement Pay
7 Paid holidays
1 Floating holiday
Health Insurance (company pays approx. 70% of medical coverage chosen, Dental, Vision Insurance (optional)
$25,000 life insurance/$25,000 AD&D (additional voluntary life/AD&D products available)
Disability income protection plan (Short-Term (optional) & Long-Term Disability, paid by company)
401 (k) savings plan
Continuing education and training programs