Warranty Technician

Aqua Blue Pools•Charleston, SC

5d•Onsite

About The Position

Aqua Blue Pools is looking for talented and motivated individuals to join our Warranty Technician Team! This is a full-time, year-round position (NOT seasonal) with great pay, benefits, and the opportunity to work with a team that values integrity, customer service! If you're a hands-on problem solver who enjoys working outdoors, tackling challenges, and ensuring happy customers, we’d love to meet you!

Requirements

Clean Driving Record
Able to lift up to 80 lbs.
Able to stoop, bend, kneel, sit, and stand for long periods of time
Able to organize, prioritize, and manage time efficiently
Able to work outdoors in varying conditions
Excellent verbal and written communication skills
Accurate and precise attention to detail
Goal-oriented and autonomous
Able to analyze problems and strategize for better solutions
In-depth understanding of the construction industry
Self-motivated and self-directed
Integrity
Knowledge of workplace safety practices
Able to build solid relationships with team members and customers
Maintaining the highest standards in customer-service; ethical and professional conduct
A relentless pursuit of perfection - consistently open to encouragement, training and coaching
A talent for communicating - on the phone, in writing, and in person
An impeccable professional appearance
This position requires the ability to perform physical tasks associated with construction and/or service work that involves frequent heavy lifting, repetitive motion, prolonged standing, walking, and bending in outdoor working environments.
Applicants must be able to safely perform these essential duties with or without reasonable accommodations.

Nice To Haves

Bachelor's degree or comparable industry experience preferred.
Three years’ experience in similar position or comparable industry experience
Knowledge of pools is a plus

Responsibilities

Conduct quality swimming pool repairs within budget and in a timely manner
Practicing attention to detail and effective communication within team
Follow timelines while minimizing waste
Communicate timelines, expectations, and completion of repairs that are being performed with the client.
Professionally work alongside subcontractors and other parties involved in repairs
Effectively communicate between departments
Provide superior customer service
Review construction details and previous repairs to identify areas for improvement
Provide internal reporting and projections for inventory
Report project progress on timeline, and adjustments
Ensure all legal requirements, building and safety codes, safety inspections, city guidelines, and local and state regulations are met
Interpret and explain technical information
Respond to work delays, emergencies, and other problems
Be an effective team member
Ensure all equipment and materials needed are in working order
Effectively operate within scope of work
Ensure processes start and end on time, and efficiently
Accept on-call service as needed.
Conducting site inspections as needed
Ensuring that each project is completed on time and within budget.
Read and understand construction documents and plans.
Maintain cohesive relationships between departments and within team
Keep fellow team members accountable to maintain quality
Be able to practice two-way constructive and professional feedback
Respond to requests in a timely, thorough, and professional manner.
Elevate team members with technical skills and knowledge