Warranty Technical Lead - System Analyst III
About The Position
This position is responsible for guiding the design and development of solutions for a Next Gen Warranty and Analytics platform. The role involves guiding the design and development of solutions for a Next Gen Warranty and Analytics platform, working closely with the Next Gen Warranty project team, software partners, and business stakeholders to drive technical solutions for DTNA and its Dealers. It also includes leading the integration of system solutions to align with DTNA IT Infrastructure and Data Intelligence requirements, staying aware of and helping to define DTNA Infrastructure and Data strategies, and designing infrastructure to support the implementation of the Warranty system and analytics platform. The role requires developing technical and architecture diagrams, working with suppliers to define requirements, supporting data migration from OWL, and planning, leading, and tracking work packages. Maintaining knowledge of current and emerging technologies, including AI models on the Azure platform, is also a key aspect of this position.
Requirements
- Bachelor’s Degree in Information Systems, Computer Science, Business or a related field.
- 5 years of related IT experience.
- Experience with software development.
- Experience working in a cross functional organization.
- Experience analyzing and documenting business and technical requirements.
- Experience handling ambiguity and leading tasks to completion.
- Experience with computer networks and IT security management.
Responsibilities
- Guide the design and development of solutions for a Next Gen Warranty and Analytics platform.
- Work closely with the Next Gen Warranty project team, software partners and business to drive the right technical solutions for DTNA and our Dealers.
- Lead the integration of system solutions to align DTNA IT Infrastructure and Data Intelligence requirements.
- Stay aware of DTNA Infrastructure and Data strategies while also helping define those strategies.
- Lead the integration of system solutions to align DTNA IT Infrastructure and Data Intelligence requirements.
- Work with the Next Gen Warranty project team to design infrastructure to support the implementation of Warranty system and analytics Sy platform.
- Develop technical and architecture diagrams to be provided to our Enterprise Architecture and Infrastructure teams.
- Work directly with suppliers and to define requirements that fit with the selected Warranty platform.
- Support data migration of current vehicle and warranty data into new system from OWL.
- Plan, lead and track work packages and initiatives.
- Maintain knowledge of current and emerging technologies including AI models on the Azure platform.
Benefits
- annual bonus program
- 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
- starting at 4 weeks paid vacation
- 13+ calendar holidays
- 8 weeks paid parental leave
- employee assistance program
- comprehensive healthcare plans and wellness programs
- onsite fitness (at some locations)
- tuition assistance and volunteer paid time off
- short-term and long-term disability plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
