Warranty Coordinator

US: Tryfacta • Orange, CA

4d • Onsite

About The Position

Tryfacta is seeking a Warranty Coordinator for our client in Orange County, CA. This is a temporary contract assignment. The Warranty Coordinator will work with the Contracts and Materials Management (CAMM) Maintenance Team and the Maintenance Department to ensure that the warranty program is implemented. Responsibilities include preparing, processing, and forwarding claims to vendors, assisting in negotiating settlements for credit or replacement of parts, and tracking open claims using a computerized system and/or spreadsheet. The role also involves attending meetings to report on warranty issues, recommending changes to the warranty program, and assisting in training parts room staff and mechanics on handling warranty items. The position requires establishing and maintaining effective working relationships with employees and vendors.

Requirements

• A high school diploma with a minimum of six years of experience, one year of which includes working in warranty administration, inventory control and/or materials management.
• Ability to understand verbal communication and to respond effectively.
• Reaching, Finger Dexterity, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.

Nice To Haves

• Displays High Integrity & Honesty: Takes personal responsibility, acts with honesty and consistency.
• Has Technical and Professional Expertise: Has the technical skills, product knowledge and professional skills to do the job.
• Solves Problems & Analyzes Issues: Has and applies problem analysis and problem-solving skills on a technical and interpersonal level.
• Learning Agility: Seeks feedback actively and strives to improve based on that feedback. Strive for continual improvement.
• Communicates Powerfully & Prolifically: Shares insights on issues/problems, clarifies purpose and links that purpose to actions.

Responsibilities

• Works with the Contracts and Materials Management (CAMM) Maintenance Team and the Maintenance Department to ensure that the warranty program is implemented.
• Prepares, processes, and forwards claims to vendors and assists in negotiating settlements for credit or replacement of parts.
• Tracks open claims and recovers costs using a computerized system and/or spreadsheet.
• Attends regularly scheduled meetings with CAMM, Maintenance and Transit Technical Services to report on any warranty issues and updates.
• Recommends changes to warranty program.
• Assists in training parts room staff and mechanics on the appropriate methods of handling warranty items.
• Establishes and maintains effective working relationships with all levels of employees and vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED