Warranty Clerk

Hunter Auto Group•Charlotte, NC

5d•Onsite

About The Position

Hunter Automotive Group is looking for a detail-oriented and organized Warranty Clerk to join their team. This role is perfect for someone who enjoys working behind the scenes to ensure warranty claims are processed accurately and efficiently while supporting a busy dealership environment. As a fourth-generation, family-owned company, Hunter Automotive Group has been serving Western North Carolina since 1940. They are committed to investing in their employees by providing opportunities for career growth, ongoing development, and a supportive team environment where contributions are valued.

Requirements

Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Commitment to accuracy, professionalism, and confidentiality.

Nice To Haves

Previous warranty administration or automotive dealership experience preferred.
Strong attention to detail and organizational skills.
Experience working with computer systems and Microsoft Office.
Ability to manage multiple priorities while meeting deadlines.

Responsibilities

Prepare, process, and submit warranty claims to manufacturers and distributors accurately and in a timely manner.
Review warranty claims to ensure all required documentation is complete before submission.
Verify that claims meet manufacturer and distributor guidelines and requirements.
Reconcile warranty claims and follow up on outstanding payments.
Scan and maintain warranty documentation in accordance with manufacturer recordkeeping requirements.
Ensure all warranty files are organized, accurate, and compliant with dealership and manufacturer standards.
Maintain accurate records of warranty transactions.
Communicate with internal departments regarding claim status and required documentation.
Assist with additional administrative tasks to support dealership operations as needed.