Warranty Clerk
Woody Anderson Ford•Huntsville, AL
•Onsite
About The Position
Our Mission is Simple: to create an uncommonly exceptional experience for guests’ automotive needs and employees’ long-term career goals. Woody Anderson Ford was founded in 1961 on the principles of integrity, accountability, and teamwork. We are a locally owned dealership with a family friendly culture.
Requirements
- Administrative or accounting background
- Highly organized, tidy, methodical and analytical
- Efficiency using Microsoft Suite Programs such as: Excel, Word, Outlook, and Teams
- Valid driver’s license and good driving record
- Pass pre-employment drug screen and subsequent random drug screens
- Ability to work effectively in a fast-paced environment
Nice To Haves
- Dealership experience preferred (service advisor, parts, cashier, or accounting)
- Basic understanding of automotive repair orders and labor operations preferred
Responsibilities
- Assist in preparing and submitting Ford warranty and policy claims
- Review repair orders for completeness (labor ops, causal parts, CCC) under supervision
- Enter claim data accurately into Ford and DMS systems
- Track claim statuses and report rejections to the Warranty Manager
- Scan, upload, and maintain warranty documentation
- Ensure repair orders are properly closed and filed
- Assist with organizing records for Ford warranty audits
- Communicate with service advisors and technicians to obtain missing or corrected documentation
- Learn proper Ford warranty coding and documentation standards
- Complete Ford-required training related to warranty processing
- Build proficiency in Ford systems (OASIS, FMCDealer) and dealership DMS
Benefits
- Health Insurance with optional Vision and Dental coverage
- Employer Paid Life Insurance
- 401(k) Savings Plan with Employer Match
- Closed on Sundays
- Paid Vacation, Paid Sick Leave, and Paid Company Holidays
- Clean and modern facility
- Employee Discounts
- Paid Training
- Work-Life Balance
- Family-Friendly and Inclusive Team Culture
- Ongoing Professional Development
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
