General Motors Warranty Claims Administrator

SWICKARD SHARED SERVICES LLC • Las Vegas, NV

1h • $18 - $24 • Remote

About The Position

Swickard Auto Group is seeking a skilled and dedicated professional to join our Warranty team as a Warranty Claims Administrator. This fully remote position involves working closely with our Fixed Operations Team, Dealership Service and Parts Departments, and Accounting Professionals to ensure accurate booking and warranty claim payments. We are looking for a career-oriented individual eager to elevate their skills while providing exceptional service to our clients and team members.

Requirements

• Minimum of 2+ years General Motors Warranty Administrator experience required.
• Experience navigating Service and Warranty functions within NetStar and EVA.
• Strong understanding of automotive technology and diagnostics.
• Exceptional verbal and written communication abilities.
• Proficiency in Microsoft Office and claims management software.
• Excellent organizational skills and attention to detail.
• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Strong problem-solving skills with the ability to "Think outside the box" when necessary.

Nice To Haves

• Reynolds and Reynolds Ignite experience is a plus.

Responsibilities

• Book, close, and transmit repair orders using Reynolds & Reynolds software.
• Utilize multiple Mercedes-Benz software programs to process claims, review labor times, and analyze related documents.
• Stay informed about claims developments, coverage standards, and updates to manufacturer policy.
• Participate in manufacturer webinars and internal reviews.
• Reconciling Warranty Receivables Schedules using provided Accounting tools.
• Accurately document all claim activities in the management system.
• Provide regular claim status reports and review trends with management team.

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed