Warranty and Repair Co-Op Spring 2027

Bosch Group•Fountain Inn, SC

About The Position

The Drive and Control Technology Division in North America develops internationally leading products, systems and services for machine tool and factory automation applications. Bosch Rexroth is the world leader in the drive, motion and control technologies that power today’s most advanced manufacturing systems. We combine a passion for solving complex engineering challenges with unmatched applications expertise across a broad range of industries. Our proven machine and automation products equip you to operate platforms engineered to the highest levels of energy efficiency, productivity, flexibility and long-term value. We are seeking a driven, proactive, and detail-oriented Warranty & Repair Co-Op to join our Service Operations team. In this hands-on role, you will bridge the gap between enterprise systems and hands-on shop floor execution. You will support continuous improvement projects across SAP system modeling, technical training frameworks, digital quality systems (SOCOS), and lean 5S shop floor layout re-engineering. This position offers extensive exposure to engineering principles, ERP system workflows, operational excellence, and Quality Systems compliance.

Requirements

Must be enrolled in an accredited undergraduate or graduate degree program
Strong analytical aptitude with proficiency in data manipulation and modeling using Microsoft Excel (pivot tables, lookup formulas, data validation).
Excellent written and verbal communication skills, with an ability to interface comfortably between shop floor technicians, specialists, and management.
Self-starter mindset with demonstrated interest in continuous improvement (Kaizen, Lean, 5S).

Nice To Haves

Mechanical or Industrial Engineering.
Other technical disciplines would be considered, based on additional skills/qualifications and prior work experience.
Familiarity or prior coursework in SAP ERP (Production Planning, Plant Maintenance, or Customer Service modules).

Responsibilities

Audit and update labor activity types to ensure accurate cost allocation and booking integrity.
Conduct time studies and historical variance analyses across four critical repair stages—Inspection, Repair, Testing, and Final Inspection—calibrating SAP master routings to real-world performance.
Build upon and improve the current repair quotation process; develop improved and streamlined quotation tools and practices.
Inventory technician competencies, mapping hands-on capabilities against specific material groups and diagnostic equipment.
Develop modular training plans and expand the operational skill matrix by integrating online training modules, Fit for Service curricula, and in-house workshops.
Translate tacit diagnostic knowledge into clear, structured, and visually guided inspection reference guides.
Review and restructure the legacy network file repository to make file searches and saving more intuitive and efficient.
Identify, log, and safely archive obsolete documents, spreadsheets, and superseded working aids.
Conduct a comprehensive audit of existing Warranty Agreements, ensuring only active, validated, and current legal revisions are retained.
Review existing Service Work Instructions (WIs) across all technical repair workstations.
Update or archive legacy Work Instructions.
Route revised documentation through formal review and release workflows within SOCOS, ensuring full compliance.
Map the physical service area layout using value stream mapping and spaghetti diagrams to minimize material handling waste and technician travel time.
Establish structured inventory storage (kanban) quantities and ordering processes for hardware and consumables (cover plates, bolts, protective caps, overstock).
Standardize floor markings, visual controls, and operational rules across designated staging lanes and areas such as: Incoming, Return to Stock, Return to Customer, Quality Holds, Internal service order (YINT) Inspection.
Lead 5S sorting and purging of physical material cabinets, securely archiving critical records and systematically disposing of redundant or obsolete documents.