Toyota Warranty Administrator

Toyota of Olympia•Tumwater, WA

10d•$30 - $35•Onsite

About The Position

Toyota of Olympia is seeking an experienced and detail-oriented Toyota Warranty Administrator to join their team. This role is crucial for service and accounting operations, requiring accuracy, organization, accountability, strong communication, and the ability to manage a fast-paced workload effectively to ensure customer satisfaction and dealership profitability. The dealership is a high-volume Toyota facility with a modern, state-of-the-art building and a culture that emphasizes teamwork, professionalism, and continuous improvement.

Requirements

Previous dealership Warranty Administrator experience required.
Toyota warranty experience strongly preferred.
Strong understanding of automotive repair orders, warranty processes, and dealership operations.
Experience reconciling warranty schedules and receivables.
Excellent organizational and administrative skills.
Strong computer skills and comfort navigating dealership software systems.
Ability to work independently while also collaborating with multiple departments.
Professional communication skills and strong follow-through.

Nice To Haves

Reynolds & Reynolds experience preferred.

Responsibilities

Process and submit Toyota warranty claims accurately and efficiently.
Review repair orders and documentation to ensure compliance with Toyota warranty policies and procedures.
Monitor, reconcile, and follow up on outstanding warranty receivables and rejected claims.
Collaborate with service advisors, technicians, parts, accounting, and management teams to resolve claim issues quickly and accurately.
Maintain proper documentation and organization of warranty parts and records as required by Toyota.
Stay current on Toyota warranty bulletins, policy updates, recalls, and procedural changes.
Assist in identifying process improvements to maximize warranty efficiency and accuracy.
Help ensure the dealership is paid promptly and correctly for all warranty repairs performed.
Maintain professionalism and composure in a fast-paced, high-volume environment.