Honda Automotive Warranty Administrator

Automotive Warranty Network,
$45,000 - $65,000Remote

About The Position

This is a full-time opportunity for an experienced Automotive Dealer Warranty Administrator to join a growing team of over 300 warranty administrators. The role focuses solely on warranty administration and requires previous experience managing warranty claims. The candidate must demonstrate excellent customer service through accurate claims processing, identify training opportunities within dealerships, and maintain professionalism and integrity. This position is not entry-level and requires a non-compete agreement. All equipment and training for new DMS systems will be provided.

Requirements

  • Previously held position as a Warranty Administrator in a franchised Automotive Dealer
  • Minimum 3 years experience required
  • Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
  • Good working knowledge of DMS software
  • Knowledge of automotive dealership service departments
  • Knowledge of warranty accounting processes
  • Proficient at reading technician stories and applying appropriate labor codes
  • Certified or trained in at least 1 manufacturer

Nice To Haves

  • The ability to motivate others to achieve their highest potential particularly those within the dealership

Responsibilities

  • Review claims for manufacturer's compliance with policy and procedures
  • Utilize our proprietary CARS application to assist in dealer compliance issue
  • Book claims
  • Code claims
  • Submit claims for payment
  • Accounting and clearing differences in payment
  • Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
  • Maintain appropriate certifications and knowledge of updated P&P
  • Help dealerships stay compliant with manufacturer’s policy

Benefits

  • Free Health Insurance for employee
  • Free dental and vision care for employee
  • 6% 401K match available
  • Guaranteed Salary for first 90 days during probationary period
  • Commission only after 90 days
  • $100 per month Internet Stipend after 90 days
  • Company focus on promoting from within
  • Working from home and avoid the drive
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