Warranty Administrator

ZieglerBloomington ZRC, MN
Onsite

About The Position

Ziegler CAT has an opening for a Warranty Technician to prepare warranty claims in accordance with manufacturer guidelines. The Warranty Technician will work closely with the branch locations to make sure that all of the correct warranty information is included and accurate.

Requirements

  • High School degree/GED required
  • Strong computer skills required
  • Attention to Detail
  • Commitment / Dependability
  • Even Temperament
  • Integrity
  • Teamwork

Nice To Haves

  • 4 year degree preferred
  • Equipment (construction or agricultural) knowledge a plus

Responsibilities

  • Creates warranty claims from service work orders
  • Files and monitors warranty claims to maintain control of warranty expenses
  • Monitors failed warranty parts return requests
  • Prepares documents prior to shipment back to manufacturer
  • Reviews goodwill claims before submission to manufacturer, as well as all claims that are denied, determining if claims can be resubmitted
  • Completes necessary documentation on warranty procedures and reviews them annually to insure their validity
  • Establishes and maintains a good working relationship with branch personnel to ensure accurate data is submitted for warranty consideration
  • Provides constructive feedback to Warranty Manager to help improve the warranty process
  • Acts as the professional face of Ziegler to all customers and venders
  • Professionally answers telephone and emails in a timely manner to expedite processing of warranty claims

Benefits

  • Health, Dental, Vision and Life Insurance
  • 15 days of PTO your first year, accrual starts day 1
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
  • Short-Term and Long-Term Disability Insurance
  • FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Education Assistance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service