Warranty Administrator Supervisor

Mercedes Benz Of Orland Park•Orland Park, IL

8d•$55,000 - $75,000

About The Position

Build a Career with a Family-Owned Leader Fields Auto Group believes our employees are our greatest asset. As a family-owned and operated company, we cultivate a culture of transparency and collaboration built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We are looking for a positive, dynamic leader to help us deliver a luxury experience to our customers and team members alike. What We Offer Competitive Wages & 401(k) Plan $55,000 -$75,000 DOE Comprehensive Medical & Dental Insurance Paid Time Off (PTO) Clear pathways for growth and internal promotion

Requirements

Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
Knowledge: Warranty experience and general accounting knowledge are highly preferred.
Technical Skills: Proficiency in Microsoft Office Suite.
Soft Skills: Exceptional attention to detail and a team-first mentality.

Nice To Haves

Jaguar/Land Rover experience is a plus!

Responsibilities

Workforce & Schedule Management Direct departmental scheduling and monitor attendance to ensure optimal coverage.
Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
Oversee accurate payroll submissions and administrative reporting.
Leadership & Team Development Serve as the primary lead, providing daily mentorship, guidance, and training.
Foster a collaborative environment where team members feel supported and accountable.
Lead departmental meetings and act as the bridge between staff and upper management.
Operational Oversight Implement safety protocols and identify areas for process improvement.
Manage departmental resources, supplies, and equipment.
Execute Quarterly Internal Warranty Audits and monitor key performance metrics.
Hiring & Compliance Assist in the hiring, onboarding, and training of new talent.
Ensure all team actions comply with company policy and professional standards.