Warranty Administrator Supervisor

Jaguar Land Rover Northfield•Lake Bluff, IL

1d•Onsite

About The Position

Fields Land Rover of Lake Bluff is seeking a positive team member to join their dynamic dealership to provide a luxury experience for both internal and external customers. Their goal is to provide the best customer experience and create life-long relationships. This position is in a new high-volume facility that's climate controlled. Being family owned and operated, their culture and standards that define their day-to-day beliefs encompass their Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. They have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Requirements

Previous experience in an Automotive Dealership
Proficiency with CDK
Warranty experience
General accounting knowledge
Proficiency in Microsoft Office Suite
Exceptional attention to detail
A team-first mentality

Nice To Haves

Jaguar/Land Rover experience

Responsibilities

Direct departmental scheduling and monitor attendance to ensure optimal coverage.
Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
Oversee accurate payroll submissions and administrative reporting.
Serve as the primary lead, providing daily mentorship, guidance, and training.
Foster a collaborative environment where team members feel supported and accountable.
Lead departmental meetings and act as the bridge between staff and upper management.
Implement safety protocols and identify areas for process improvement.
Manage departmental resources, supplies, and equipment.
Execute Quarterly Internal Warranty Audits and monitor key performance metrics.
Assist in the hiring, onboarding, and training of new talent.
Ensure all team actions comply with company policy and professional standards.