Warranty Administration

McKenna Motor Company Inc • Norwalk, CA

10d • $25 - $34 • Onsite

About The Position

McKenna Porsche in Norwalk is looking for a Warranty Admin to join our team. This position will report directly to the Service Manager.

Requirements

• Knowledge of administrative and clerical procedures as well as managing files and records
• Excellent interpersonal, verbal and written communication skills
• Ability to understand and execute written and verbal instructions
• Strong computer skills
• Detail-oriented and strong organizational skills
• Able to work with minimum supervision
• Able to maintain a professional appearance

Nice To Haves

• Previous warranty administration experience highly preferred
• Prior auto dealership experience highly preferred

Responsibilities

• Processes warranty, internal and customer pay claims with labor operations and all necessary information required by the manufacturer in a timely manner to obtain best return for the dealership and advise service advisors
• Ensures all correct parts have been charged and if necessary re-priced
• Flags the inappropriate technicians for the hours earned on the operations they performed according to the manufacturer policies and procedures
• Keeps all factory recalls and announcements up-to-date
• Check repair orders against the vehicle service history to avoid making duplicate claims and technicians receiving double payments
• Review repair orders written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals
• Determines applicable labor operations codes, failure correction codes, part stamps and any additional data requirements to complete repair orders
• Returns improperly completed repair orders to the person originating the document for correction and completion as necessary

Benefits

• Eligibility for Medical and Dental insurance, 401(k) program after introductory period
• Employee of the month program
• Employee Referral Reward program
• Company-sponsored term life insurance
• Company-sponsored employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed