Warehouse Teammate/Delivery Driver

Hajoca•Alexandria, LA

About The Position

The Warehouse Teammate/Delivery Driver performs both delivery-driving and warehouse duties while providing customer service and following Company safety and compliance standards. The driver safely transports Hajoca merchandise to job sites, customers, vendors, other Hajoca locations, and other destinations as directed. Duties include loading and securing merchandise, reviewing shipping documents and directions, confirming order accuracy, unloading deliveries as requested, obtaining delivery signatures, collecting payments for cash sales, and resolving shipping discrepancies. The driver also loads merchandise at other locations, identifies prospective customers encountered on deliveries, inspects and maintains the truck, reports mechanical problems, completes required vehicle inspection reports when applicable, and secures truck keys at day’s end. Warehouse responsibilities include receiving and verifying vendor shipments and customer returns; stocking and maintaining the warehouse; picking, documenting, and packing customer orders; handling shipping discrepancies; and identifying and properly storing special-order, nonstock, damaged, or other designated material. The role also involves completing paperwork for third-party carrier shipments, safely loading and unloading trucks, operating forklifts and other material-handling equipment, reporting inventory or merchandise issues, protecting Profit Center assets, maintaining a clean and safe warehouse, and assisting co-workers with customers. The teammate must complete assigned safety and compliance training and perform other related duties as assigned.

Requirements

  • At least 1 year of warehouse receiving and material-handling experience.
  • Ability to drive a vehicle over 10,000 pounds.
  • For a non-CDL driver, a Class D license is required.
  • At least 21 years of age.
  • Proper and valid driver’s license and a driving record that meets Company criteria for an Authorized Driver.
  • Ability to pass a Department of Transportation physical examination before starting work and at least every two years while employed and performing this job function.
  • Knowledge of laws, rules, and regulations governing driving, including regulations for commercial motor vehicles subject to Department of Transportation rules.
  • Ability to apply and practice safety precautions in a warehouse and material-handling environment.
  • Ability to build and maintain positive working relationships with customers, vendors, and co-workers.
  • Ability to remain calm and function effectively in stressful, unexpected, or emergency situations.
  • Ability to learn to operate warehouse material-handling equipment.
  • Ability to learn and operate computer systems used in the delivery process.
  • Ability to read, write, speak, and understand English.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

  • Knowledge of products sold at the Profit Center.

Responsibilities

  • Safely operate trucks in compliance with Company rules and applicable laws and regulations.
  • Load, secure, and transport merchandise to designated delivery destinations; ensure equipment needed for safe unloading is available.
  • Understand shipping documents and delivery directions; review documentation and verify order accuracy.
  • Unload the correct merchandise where the receiving party requests it and obtain a legible delivery signature in accordance with Company policy.
  • Collect and secure outstanding payments for cash-sale deliveries before releasing merchandise.
  • Work with customers at delivery sites to resolve shipping discrepancies.
  • Load merchandise at other locations, including vendor pickups, customer returns, and purchases from other wholesalers.
  • Identify prospective customers encountered during deliveries and provide sales leads.
  • Inspect the truck and required parts and accessories before departure; keep the truck clean and report mechanical problems to management.
  • Complete the Driver’s Daily Vehicle Inspection Report at day’s end when driving a vehicle with a GVWR of 10,001 pounds or more if a defect or deficiency is found.
  • Remove truck keys at the end of the workday and store them in the approved location.
  • Count, verify, and receive incoming vendor shipments and customer returns.
  • Stock and maintain the warehouse; pick, document, and pack customer orders according to Company policy and procedure.
  • Handle shipping discrepancies according to procedures or forward the appropriate paperwork to the designated employee.
  • Identify nonstock, special-order, and damaged material and store it in the proper warehouse locations.
  • Complete necessary documentation for customer shipments delivered by third-party carrier.
  • Safely load and unload trucks and operate warehouse forklifts and other material-handling equipment.
  • Inform the immediate supervisor of stock depletions, count discrepancies, and damaged, defective, or nonsaleable merchandise that may affect customer service.
  • Protect Profit Center assets by ensuring security measures and controls are in place and upheld.
  • Maintain warehouse cleanliness, order, and safety; remove debris and report safety issues to the immediate supervisor.
  • Assist co-workers in servicing customers.
  • Perform job functions in accordance with Company Safety Standards and complete assigned safety and compliance training.
  • Perform other reasonably related duties as assigned by the immediate supervisor and other management.
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