Warehouse Teammate/ Delivery Driver

Hajoca•San Jose, CA

About The Position

The Warehouse Teammate/Delivery Driver supports warehouse operations and delivers merchandise to customers and other destinations. Warehouse duties include receiving and verifying incoming shipments and customer returns; stocking, picking, documenting, and packing orders; identifying and properly storing special-order, damaged, and nonstock materials; processing shipping documentation; loading and unloading trucks; and maintaining warehouse safety, cleanliness, and security. The role also assists coworkers and helps ensure customer satisfaction through accurate order fulfillment and service. Delivery duties include safely operating trucks in compliance with company rules and applicable laws, loading and securing merchandise, verifying shipping documents and order accuracy, delivering merchandise to the requested location, obtaining signatures, collecting payments for cash sales, and resolving delivery discrepancies. The driver also loads merchandise at other locations, reports prospective customer leads, inspects and maintains the cleanliness of the truck, reports mechanical issues, completes applicable vehicle inspection reports, and secures truck keys at the end of the day. Required safety and compliance training must be completed, and other related duties may be assigned.

Requirements

At least 1 year of warehouse receiving and material-handling experience.
Experience operating a 16-foot stake-bed truck with a lift gate is required.
Ability to drive a vehicle over 26,001 lbs.
For a non-CDL driver: be at least 21 years old and have a driving record that meets the company’s Authorized Driver criteria.
Ability to pass a Department of Transportation physical examination before beginning work and at least every two years while employed and performing this job function.
Outstanding customer service and communication skills.
High attention to detail and accuracy.
Ability to build and maintain positive working relationships with customers, vendors, and coworkers.
Knowledge of and ability to apply safety precautions in a warehouse and material-handling environment.
Ability to learn to safely operate a forklift and other material-handling equipment used at the Profit Center.
Ability to learn and operate computer-related systems used for warehouse operations.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Knowledge of products sold at the Profit Center is preferred.
Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.

Responsibilities

Count, verify, and receive vendor shipments and customer return material.
Stock and maintain the warehouse; pick, document, and pack customer orders according to company policy and procedure.
Handle shipping discrepancies according to procedures or forward the necessary paperwork to the designated employee.
Identify nonstock, special-order, and damaged materials and store them in appropriate warehouse locations.
Complete documentation for customer shipments delivered via third-party carrier.
Load and unload trucks and safely operate forklifts and other material-handling equipment.
Inform the immediate supervisor of stock depletions, count discrepancies, and damaged, defective, or nonsaleable merchandise that could affect customer service.
Uphold security and controls to protect Profit Center assets.
Maintain warehouse cleanliness, order, and safety, remove debris, and inform the immediate supervisor of safety issues.
Assist coworkers in servicing customers and perform job functions in accordance with company Safety Standards.
Complete assigned safety and compliance training and other reasonably related duties as assigned.
Safely operate trucks in compliance with company rules and applicable laws and regulations, delivering to destinations as directed by management.
Load and properly secure merchandise at the Profit Center and ensure appropriate unloading equipment is available.
Affix appropriate DOT hazmat placards when hauling hazardous materials in excess of 1,000 lbs.
Understand delivery shipping documents and directions; review documentation and verify order accuracy.
Unload the correct merchandise at the destination and place it where the receiving party requests; obtain a legible signature for delivered merchandise.
Collect and secure outstanding payments for cash-sale deliveries before releasing merchandise.
Resolve shipping discrepancies with customers at delivery sites.
Load merchandise at other locations, including vendor pickups, customer returns, and purchases from other wholesalers.
Provide sales leads by noting prospective customer names and addresses encountered during deliveries.
Inspect the truck and required parts and accessories for safe operating condition before departure; keep the cab and truck body free of debris.
Advise management of truck mechanical problems.
Complete the Driver’s Daily Vehicle Inspection Report at day’s end when driving a vehicle with a GVWR of 10,001 lbs. or more if a defect or deficiency is found.
Remove truck keys at the end of the workday and store them in the approved location.