Warehouse Team Lead

MSG Entertainment Holdings, LLC•New York, NY

14d•Onsite

About The Position

The Warehouse Team Lead manages and trains employees responsible for food and beverage and merchandise receiving, storage, order fulfillment, and inventory control. The role ensures products are received and stored promptly, warehouse practices and systems are followed, the facility is clean and safely operated, requisitions and deliveries are accurate, and related inventory and delivery paperwork is handled appropriately. The position works with Purchasing and Finance and requires physical warehouse work throughout the venue, including handling and moving inventory.

Requirements

At least 2–3 years of supervisory or lead experience in a warehouse setting.
Experience resolving inventory discrepancies.
Exceptional interpersonal skills and a people-oriented approach.
Commitment to providing guests with a high-quality service experience.
Ability to multitask and prioritize in a deadline-oriented environment.
Exceptional attention to detail and strong follow-up skills.
Ability to present an uplifting personality while maintaining confidentiality and business ethics.
Demonstrated integrity, tact, diplomacy, and commitment to company values and principles.
Ability to work collaboratively and in a team environment.
Availability for a flexible schedule, mostly nights and weekends, with holidays required.
Ability to perform long hours of physical labor on one's feet, push carts through crowds safely, and maintain product integrity.
Comfort walking throughout the venue for extended periods; consistent motion is often required.
Ability to bend and kneel occasionally, particularly when receiving and moving product.
Ability to lift and push or pull up to 100 lbs. while stocking items, receiving deliveries, pushing carts, and delivering supplies throughout the building.
Ability to work in environments with loud noises and changing visuals.
Comfort working inside refrigerators and/or freezers for extended periods while bringing in and organizing inventory.
Comfort handling a wide variety of food and beverage items while wearing proper PPE as needed.

Nice To Haves

Completion of at least 60 college-level credit hours (representing two years), or comparable self-development through certifications, trade school coursework, or similar.
Food operations or service experience, preferably in accordance with NYC Board of Health regulations.

Responsibilities

Ensure products entering the warehouse are checked, received, and stored in a timely manner.
Maintain knowledge of products, systems, and practices.
Help ensure warehouse staff follow policies and maintain overall cleanliness and safe operation of the warehouse.
Conduct daily product audits and monthly location inventory, and process employee time clocks.
Process daily requisitions and monitor delivery accuracy.
Manage delivery paperwork, including verifying invoices against purchase orders for price discrepancies and shortages.
Work with Purchasing and Finance to ensure paperwork is handled promptly.
Manage and train employees in food and beverage and merchandise receiving, storage, order fulfillment, and inventory control.