Warehouse - Team Lead

doTERRA International LLC•Lindon, UT

About The Position

The Warehouse Team Lead leads an assigned team through daily activities in doTERRA’s Fulfillment Center to support smooth operations and efficient project completion. The role assists supervisors and management with training new team members, oversees daily workflow, and coordinates team schedules and assignments. The position spends approximately 60% of its time processing tasks involving products and 40% on leadership responsibilities. The available schedule is 1:30 p.m. to 10 p.m., Monday through Friday.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of leadership experience.
  • Strong work ethic, self-motivation, and competitive drive.
  • Basic computer skills.
  • Punctuality and time-management skills.
  • Experience operating a forklift and using warehouse management systems and procedures.
  • Leadership skills focused on team motivation, conflict resolution, and decision-making.
  • Excellent verbal and written communication skills for interacting with staff at various levels and with customers.
  • Strong organizational skills, attention to detail, and ability to prioritize tasks.
  • Ability to think creatively, solve problems, and understand complex business dynamics.

Nice To Haves

  • A two-year college degree.
  • Lean/Six Sigma certification.

Responsibilities

  • Perform all warehouse associate responsibilities.
  • Oversee daily operations and work alongside associates in the department.
  • Promote department and company initiatives.
  • Motivate team members to stay on task and improve performance.
  • Identify and facilitate training and coaching needs; assist with onboarding new hires.
  • Support team members and demonstrate mastery of department subject matter.
  • Participate in strategic decisions related to processes and systems.
  • Drive continuous improvement in department processes, systems, and metrics.
  • Set clear daily team goals, delegate tasks, and establish deadlines.
  • Monitor and report team performance.
  • Promote open communication, listen to team feedback, and ensure follow-up or closure.
  • Recognize and reward high performance, and encourage creativity and competitiveness.
  • Apply lean and 5S principles.
  • Help in other fulfillment center departments when needed.
  • Act as an ambassador of doTERRA culture.
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